What is management according to Robbins & Coulter (2017)?
The process of achieving outcomes effectively and efficiently with the participation of organization members.
What is efficiency in management?
Getting maximum results with minimum input.
What is effectiveness in management?
Doing what is believed to be right to achieve goals.
What is management according to Thietart (2017)?
The action, art, or manner of directing, leading, controlling an organization, and planning its development.
What is Mintzberg’s view of management?
It is a triangle where art, craft and the use of science meet.
What is an organization?
An organization is a structured group of people working together via divided tasks and coordination to reach set goals, with rules/norms shaping behavior.
What is a manager according to Robbins & Coulter (2021)?
“Someone who coordinates and oversees the work of other people
so organizational goals can be accomplished”
Name the three levels of management.
top, middle, line management
What is the role of executive (top) management?
Decide on the organization’s strategy and direction. Set rules that apply to all members.
e.g.,: CEOs, COO , managing directors, president, executive vice president, managers that are
members of an executive committe
What is the role of middle managers?
supervise other managers or employees
What is the role of first-line managers?
Manage employes day to day activities
What are Gosling and Mintzberg’s five managerial mindsets?
Reflection, Analysis, Appreciation of reality, Collaboration, Action
What does the reflective mindset focus on?
being able to question yourself and your actions = reflection
What does the analytic mindset focus on?
It focuses on managing organizations.
What does the worldly mindset focus on?
It focuses on understanding the broader context and appreciating different cultures and environments.
