1
Q
When information is…
A
When information is clearly transmitted, received and understood by the person it was intended for.
1
Q
When the communication…
A
When the communication is achieved at reasonable cost - human and financial - to the organisation.
2
Q
When the communication achieves…
A
When the communication achieves the aim the organisation required.
3
Q
When positive feedback…
A
When positive feedback on the communication is received, if required.
Higher Admin
flashcards
Decks in class (26)
# Cards
-
Duties Undertaken by a Senior Administrative Assistant6
-
Skills and Qualities of a Senior Administrator5
-
Time and Task Management5
-
Benefits of Time and Task Management in an Organisation4
-
Benefits of Time and Task Management to an individual5
-
Methods of Monitoring and Evaluating Progress5
-
Features of Effective Teams6
-
Team Roles6
-
Team Development4
-
Skills of an Effective Team Member6
-
Team Leadership3
-
Features of Effective Targets4
-
Methods of Evaluating Customer Service4
-
Features of an Effective Complaints Procedure4
-
Reasons for setting targets in an organisation5
-
Features of using Database Software7
-
General Data Protection Regulation Principles4
-
How to comply with GDPR4
-
How to communicate GDPR changes with staff4
-
Consequences of breaching GDPR4
-
Effective Communication4
-
Benefits of Good Communication6
-
Consequences of Poor Communication5
-
Types of Meetings3
-
Reasons for Sending Out an Agenda6
-
Digital Technology to Plan and Organise2
