Effective communication and consulation

Question 1

what does poor communcation mean

Answer 1

poor adherance

Question 2

long tern conditions need what

Answer 2

long term relationships

Question 3

what framework states communication is essential

Answer 3

proffesional standards and community pharmacy contractal framework

Question 4

active listening qualities

Answer 4

body language
read between lines
sumamrise key points

Question 5

open qs will encourage what

Answer 5

respond in their own way

elaboration

Question 6

what do we use for communiction

Answer 6

MRCF

Calgary cambridge consultation model