Exam #1 Flashcards

(48 cards)

1
Q

What is a Supply Chain?

A

A network of three or more organizations directly linked by upstream and downstream flows of products, services, finances, and information from source to customer

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2
Q

What are the minimum number of organizations that must be linked together to make up a supply chain?

A

3

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3
Q

What is the difference between a supply chain and a value chain?

A

A supply chain focuses on the flow of goods and services, while a value chain includes all activities that add value to a product, including supply chain functions.

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4
Q

What is a tier 1 supplier?

A

Provides goods or services directly to the buying organization

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5
Q

What does “upstream” and “downstream” refer to in a supply chain?

A

“Upstream” refers to suppliers and earlier stages; “downstream” refers to customers and later stages

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6
Q

What is the value to a company that has the best supply chain in its market?

A

Competitive advantage through lower costs, faster delivery, better quality, and higher customer satisfaction.

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7
Q

What are the 5 Rights of Purchasing?

A

Right Quality, Right Quantity, Right Time, Right Price, Right Source

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8
Q

What is the difference between direct materials, indirect materials, and MRO?

A

Direct materials: Become part of the final product.

Indirect materials: Support production but aren’t part of the final product.

MRO: Maintenance, Repair, and Operations items used to keep operations running.

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9
Q

What does “organizational design” refer to from a P/SM perspective?

A

The structure and formal systems of communication, authority, and responsibility within purchasing/supply management

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10
Q

What are the management activities covered by the supply chain “umbrella”?

A

Purchasing, transportation, inventory control, forecasting, sourcing, logistics, and supplier relationship management

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11
Q

What is the difference between purchasing and supply management?

A

Purchasing is transactional (buying goods/services); supply management is strategic (includes sourcing, negotiation, and supplier development)

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12
Q

What makes up the purchasing process?

A

Identify needs, evaluate suppliers, negotiate, issue orders, receive goods/services, and manage payment and performance

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13
Q

What is the difference between spend analysis, demand management, and cost management?

A

Spend analysis: Reviews past spending.

Demand management: Controls what and how much is purchased.

Cost management: Focuses on reducing total cost of ownership

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14
Q

Benefits of electronically creating and transmitting purchasing documents?

A

Faster processing, fewer errors, improved tracking, lower costs, and better data accuracy

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15
Q

Steps in the procure-to-pay (P2P) process?

A
  1. Identify need
  2. Create requisition
  3. Approve requisition
  4. Issue purchase order
  5. Receive goods/services
  6. Approve invoice
  7. Make payment
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16
Q

What is a spot buy?

A

A one-time purchase for an immediate need, often outside of contracts.

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17
Q

Difference between purchase requisition and purchase order?

A

Requisition: Internal request to buy.

Purchase order: Formal offer to supplier

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18
Q

Six required pieces of information on a standard purchase order?

A

Description, quantity, price, delivery date, supplier info, PO number

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19
Q

Difference between reorder point system and MRP system?

A

Reorder point: Triggers order when inventory hits a set level.

MRP: Plans orders based on production schedules and forecasts

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20
Q

What is “description by specification”?

A

Defining a product by detailed characteristics like size, material, and performance

21
Q

Types of characteristics in description by specification?

A

Physical, chemical, performance, and dimensional traits

22
Q

What is a preferred supplier?

A

A vetted supplier chosen for consistent performance and reliability

23
Q

Difference between purchase order and blanket order?

A

PO: One-time transaction.

Blanket order: Covers multiple deliveries over time

24
Q

Best time to use each type of order?

A

PO: For infrequent or unique purchases.

Blanket order: For recurring needs.

25
Advantages of each type of order?
PO: Specificity and control. Blanket order: Efficiency and reduced paperwork.
26
Difference between material packing slip and bill of lading?
Packing slip: Lists shipment contents. Bill of lading: Legal document for transport and ownership
27
What is concealed damage?
Damage not visible until the package is opened
28
Why is it difficult to assign responsibility for concealed damage?
Because it’s unclear when or where the damage occurred
29
Differences between types of purchases?
Raw materials: Basic inputs. Components: Parts used in assembly. Finished products: Ready for sale. MRO: Maintenance and support items. Capital equipment: Long-term assets like machinery.
30
Difference between EFT and EDI?
EFT: Electronic transfer of funds. EDI: Electronic exchange of business documents
31
Difference between RFQ and RFP?
RFQ: Requests price quotes. RFP: Requests detailed proposals and solutions
32
What does “span of control” refer to in purchasing?
The number of employees or functions a manager oversees
33
What does SOW stand for?
Statement of Work
34
What is a maverick buyer?
Someone who purchases outside approved processes or suppliers
35
Why measure supplier performance over time?
To ensure consistency, identify risks, and support improvement
36
Criteria for evaluating supplier performance?
Quality, delivery, cost, service, innovation, and compliance
37
What is meant by “organizational design”?
The structure of roles, responsibilities, and authority in purchasing/supply management
38
Difference between centralized, decentralized, and center-led purchasing?
Centralized: HQ controls all purchasing. Decentralized: Local units manage purchasing. Center-led: Strategic decisions centralized, transactions decentralized
39
Three advantages and disadvantages of centralized purchasing?
Advantages: Volume leverage, standardization, expertise. Disadvantages: Less flexibility, slower decisions, disconnect from local needs
40
Three advantages and disadvantages of decentralized purchasing?
Advantages: Local responsiveness, speed, flexibility. Disadvantages: Duplication, less leverage, inconsistent practices.
41
Three advantages and disadvantages of center-led purchasing?
Advantages: Combines control and flexibility, shares best practices. Disadvantages: Complexity, coordination challenges, potential conflicts
42
What is meant by “ownership”?
Responsibility and authority over purchasing decisions and outcomes
43
Differences between organizational mechanisms?
Strategic sourcing groups: Focused teams for sourcing strategies. Lead division buying: One division leads purchasing for shared items. Global sourcing councils: Coordinate global sourcing. Regional buying groups: Handle purchasing in specific regions. Corporate purchasing councils: Share expertise across units. Consortiums: Multiple organizations pool purchasing power
44
Factors determining purchasing’s position in an organization?
Company history, strategic importance, industry type, spend volume, and founder philosophy
45
Responsibilities of expediting?
Ensure timely delivery, follow up on orders, resolve delays
46
Responsibilities of inventory control?
Manage stock levels, prevent shortages/overstock, track accuracy
47
Benefits of using teams in an organization?
Better decisions, cross-functional input, improved collaboration and innovation
48
Difference between strategic and operational purchasing?
Strategic: Long-term focus on supplier relationships and sourcing. Operational: Day-to-day buying and order management