What is the process of attracting and recruiting the right staff for roles in a business called?
Acquisition
Acquisition involves analyzing both internal and external environments to address staff needs.
What are the key steps in the acquisition process?
Determine needs > recruitment > selection > placement
These steps help ensure the right candidates are chosen for job vacancies.
Define recruitment.
The process of locating and attracting the right quantity and quality of staff to apply for employment vacancies or anticipated vacancies at the right cost.
What is employee selection aimed at achieving?
Choosing the most suitable applicant to boost productivity and lower costs.
What is headhunting?
Contacting individuals directly for employment based on reputation.
What does development in HR management focus on?
Developing and improving the skills, abilities, and knowledge of staff.
What are the components of an effective development program?
Induction, ongoing training, and further professional development.
What is the purpose of an induction program?
An induction program introduces new employees to the job, co-workers, and the business. It builds positive attitudes and confidence, explains safety policies and procedures, and helps form good working relationships with colleagues and supervisors.
Fill in the blank: Training creates long-term changes in ______, knowledge, attitudes, and behaviour.
skills
List advantages of on-the-job training.
- Cost effective
- Learn while working
List disadvantages of on-the-job training.
- Quality dependent on training provided by staff
- Bad habits can be passed on
List advantages of off-the-job training.
- Wider range of skills learnt
- Trained by specialists
List disadvantages of off-the-job training.
- Expensive
- Can be poached with their new skills
What is organisational development?
What are human resource strategies to motivate staff?
- Job enlargement
- Job rotation
- Job enrichment
- Job sharing
- Self-managing teams
- Mentoring and coaching
What is mentoring in HR management?
Experienced staff transfer knowledge and skills to support succession planning.
What is coaching focused on?
Improving skills and performance by managing individual roles.
What is personal appraisal?
What are the main objectives of performance appraisals?
- Provide management feedback on work performance
- Serve as a basis for promotion and pay rise decisions
- Help monitor employee selection effectiveness
- Identify training and development needs
What is maintenance in HR management?
is the process of managing the needs of staff for health and safety, industrial relations, and legal responsibilities, including compensation and benefits of all staff.
focuses on retaining staff and managing their wellbeing by encouraging participation in decision-making through teams, collective bargaining, surveys, and activities.
What are effective communication methods to motivate employees?
- Meetings
- Bulletins
- Social events
What does employee participation improve?
Employee participation improves communication, empowers staff, and boosts commitment.
Participation includes board membership, ownership, consultative committees, collective bargaining, team briefings, and surveys.
List examples of benefits that may reflect business values.
- Superannuation
- Flexible hours
- Paid training
- Travel allowances
- Health insurance
- Gym memberships
- Company cars
What is voluntary separation?
Includes resignation, relocation, voluntary redundancy, or retirement.
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finance role/influence45
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finance processes32
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finance strategies30
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operations role/influences39
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operations processes34
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operations strategies31
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marketing role/influences32
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marketing processes31
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marketing strategies55
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HR Processes30
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Effectiveness of HR29
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HR role/influences62
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HR strategies27
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case studies - marketing influences10
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case studies - marketing process3
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case studies - marketing strategies6
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case studies: hr influences3
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case studies - hr process4
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case studies - operations influences3
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case studies - operations strategies3
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case studies - hr strategies6
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case studies - operation strategies3
