Lecture 11

Question 1

phase system

Answer 1

period in which the system has another goal, function or configuration

Question 2

Information Processing Strategy

Answer 2

• minimise information flow

- maximise information fields

Question 3

When to outsource

Answer 3

a person or organisation outsources a task when:

• he is not competent to do that task himself
• he does not much want to do that task

Question 4

Client and contractor have conflicting interests

Answer 4

• client is interested in cost effectiveness
  output / client’s costs
• contractor is interested in cost efficiency
  price / contractor’s costs

Question 5

Difference between outsourcing and collaberation:

BASIC LAWS

Answer 5

1. Two or more players which want to deliver the same product or process at an equal scale level should always be placed in an outsourcing competition
2. Two or more players which want to deliver complimentary products or services at an equal scale level preferably should collaberate.

Question 6

Two basic contract types

Answer 6

• fixed price contract

- cost plus fee contract

Question 7

definition of Alliance Contract

Answer 7

• client and contractor create an initial risk budget
• all unexpected events during project (with associated consequences) financed by this risk budget
• risk budget left over at the end split 50-50