Lecture & Activity Content Flashcards

(36 cards)

1
Q

What is competitive advantage?

A

The ability to produce goods or services more effectively than rivals

Competitive advantage enables companies to outperform competitors.

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2
Q

What does a protective moat do?

A

Shields the company from competitive threats by creating unique value that is hard to replicate

This concept helps maintain a company’s market position.

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3
Q

Why is competitive advantage important?

A
  • Differentiation and pricing power
  • Attracting capital
  • Customer retention and loyalty
  • Profitability and growth

These factors contribute to a business’s long-term success.

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4
Q

Name the forms of competitive advantage.

A
  • Exclusive resources
  • Skilled labor
  • Strong brands
  • Proprietary technology
  • Price leadership

These elements help businesses stand out in the market.

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5
Q

What are Michael Porter’s Generic Strategies?

A
  • Cost Leadership Strategy
  • Differentiation Strategy
  • Focus Strategy

These strategies guide businesses in achieving competitive advantage.

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6
Q

What is the Cost Leadership Strategy?

A

Becoming the lowest-cost producer through economies of scale and operational efficiency

This strategy aims to attract price-sensitive customers.

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7
Q

What does the Differentiation Strategy involve?

A

Creating unique products that justify premium pricing through innovation and brand value

This strategy focuses on distinguishing a product from competitors.

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8
Q

What is the Focus Strategy?

A

Targeting niche markets with either low cost or specialized products

This strategy serves specific customer segments effectively.

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9
Q

What is a value proposition?

A

A clear articulation of unique customer benefits that differentiates the business in the market

It is essential for attracting and retaining customers.

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10
Q

What is the role of competitor analysis?

A

Refines positioning and helps anticipate market changes for sustained advantage

Understanding competitors is crucial for strategic planning.

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11
Q

What does sustaining advantage require?

A
  • Market vigilance
  • Adaptability
  • Consistent delivery of value

These practices help maintain competitive edge over time.

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12
Q

True or false: Competitive advantage enhances pricing power and customer retention.

A

TRUE

It also boosts investor confidence and market position.

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13
Q

What are the five elements of UX design?

A
  • Framework
  • Scope
  • Structure
  • Strategy
  • Interaction Design

These elements guide the design process for user experience.

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14
Q

What does wireframing assist with?

A

Visualizing the skeleton of digital applications

It provides direction for the design process.

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15
Q

What are the levels of wireframing?

A
  • LoFI: Simple & abstract
  • MidFi: Some images and sample text
  • HiFi: Increased detail with dimensions and interactive elements

Each level serves different stages of the design process.

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16
Q

What is the purpose of information architecture?

A

How information is organized, labeled, and structured for easy user access

It focuses on organization, navigation, labeling, and user needs.

17
Q

What is the role of front end development?

A

Turning designs into interactive, responsive, coded interfaces

It utilizes HTML, CSS, and JavaScript.

18
Q

What does psychological redesign aim to improve?

A
  • Cognitive function
  • Visual appeal
  • Rebranded design

It focuses on enhancing user experience through design.

19
Q

What is the Peak-End Rule?

A

Users remember the most intense and final moments of an experience

This principle is important in designing user experiences.

20
Q

What is behavioral psychology in design?

A
  • Habit formation
  • Choice architecture
  • Feedback & rewards

These concepts influence user behavior and decision-making.

21
Q

What is the goal of persuasive design?

A

Encouraging desired behaviors through ethical nudges and social proof

It aims to improve user engagement without manipulation.

22
Q

What is the difference between functionality and features?

A
  • Functionality: Base of the software/application
  • Features: Extra parts that make it special

Understanding this distinction is crucial for effective design.

23
Q

What does user scenarios illustrate?

A

How a user engages with a product in a specific situation

They provide context about user goals and behaviors.

24
Q

What is Long-term Market Position?

A

Levarging strengths helps businesses maintain dominance and ensures long-term success in the marketplace

25
User Experience Examples
Console Games: Provides a user experience that is predominately centered around some sort of controller that the user must familiarize themselves with. CTA Button: It allows users to hit a direct link to take them to another place like HOME which makes efficient searches and less work for the user Elevator: Users have to control the buttons, either on the inside or outside to control it, otherwise it wont move.
26
Nielsen’s 10 Heuristics
Usability principles like visibility of system status and error prevention.
27
Hick’s Law
More choices = slower decisions
28
Fitts’s Law:
Larger, closer targets are easier to interact with
29
Peak-End Rule
Users remember the most intense and final moments of an experience
30
BJ Fogg’s Behavior Model:
Behavior = motivation x Ability x Trigger
31
Self-Determination Theory
Motivation is driven by autonomy, competence, and relatedness.
32
Persuasive Design:
Use nudges, scarcity, and social proof to encourage desired behaviors. Must be used ethically to avoid manipulation.
33
Accessibility & Inclusion:
- Design for a wide range of abilities, languages, and cultural contexts. - Psychological safety includes avoiding bias and ensuring respectful experiences.
34
Personalization
- Adapt content and layout based on user behavior, goals, or preferences. - Dynamic interfaces can improve relevance and satisfaction.
35
Simplification:
- Remove unnecessary features or steps - Use minimal design and progressive disclosure to reduce clutter
36
Branding Redesign
Core principles ↓ Redesign approaches ↓ Ethical considerations