LESSON 2 Flashcards

(35 cards)

1
Q

It is the branch of psychology that is concerned with work behavior
‎- behavior ng mga employees sa workplace

A

I/O PSYCHOLOGY

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2
Q
  • patungkol sa organizational, sa structure
    ‎- sa workplace culture, motivation
    ‎- inaayos ang conflict within the organization
    ‎- EX. seminars, team-building, rewards
A

ORGANIZATIONAL

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3
Q
  • About employees, competence to perform a job, firing, hiring, training, etc.

    ‎* industrial and organizational can overlap ( Ex. You are training an employee and also making team-building)
A

INDUSTRIAL

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4
Q

To research and understand the work behavior

A

SCIENTIFIC OBJECTIVE

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5
Q

‎- apply kung anong na research natin
‎- to improve work behavio

A

APPLIED OBJECTIVE

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6
Q
  • also known as “Boulder model”
    ‎- integrate scientific research sa clinical practice
  • Ang mga psychologist ay trained to do both training and research (hindi clinicians na pwedeng magbigay ng counselling/ clinical therapist para mag improve ng buhay nila outsdie )
A

SCIENTIST PRACTITIONER MODEL

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7
Q

‎* NEED TO BE A I/O PSYCHOLOGIST
‎- bachelor degree
‎- master and doctorate
- kailangan mag obtain ng advance education
- - sa HR more on training lang sa I/O inaaral ang magiging effect ng training sa employee

A
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8
Q

___ - more on employee
‎___- motivation for employee

A

Industrial
Organizational

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9
Q
  • naka focus sa selection and evaluation of employees
    ‎- hiring, training, evaluate employee (if karapat dapat i-promote ang employee)
    ‎- gumagawa ng job analysis
    ‎- pumipili or gumawa ng test development or test na gagamitin for performance appraisal/specific roles
A

PERSONNEL PSYCHOLOGY

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10
Q

‎- organization or group dynamics
‎- Focus on group dynamics, communication, leadership and motivation
‎- ni r-rise ang concerns or possible ways para ma- improve ang workplace
‎- mag organize ng training or team building para ma- solve ang interdependental conflicts (Ex. Team work)

A

ORGANIZATIONAL PSYCHOLOGY

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11
Q
  • interaction sa mga machine (human machine interaction )
    ‎- pano magkakaron ng comfort or mapapadali ang trabaho ng employee
A

HUMAN FACTOR/ ERGONOMICS

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12
Q

naka focus sa people in or within sa organization
‎- more on employee (walang pakialam sa other agency sa employee lang)

A

DIFFERENCE OF IO PSYCHOLOGY SA OTHER FIELDS

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13
Q

‎- first apply psychology into ADVERTISING and SALES
‎- inaral nya ang mga sales person and sabi nya meron daw mga effective ways para makapag benta/ market ng products
‎- may mga persuasive techniques para makapag market ng products

A

WALTER DILL SCOTT

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14
Q

german experimental psychology
‎- naging focus ang pag select ng tamang tao para sa specific job, naniniwala na dapat i-match ang skills sa tao

A

HUGO MUNSTERBERG

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15
Q

Isang engineer (naniniwala na may scientific way para mapadali ang trabaho ng isang employee)
‎- may 1 best method daw para matapos ang particular job yun ay ang ________
‎(breakdown task para sa efficiency)
‎- sa isang pag gawa ng task kailangan mo daw i-breakdown ang task into components para ma-improve ang efficiency

A

FREDRICK TAYLOR
“TIME AND MOTION STUDIES”

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16
Q

‎- inadapt ang time and motion studies
‎- inapply sa scientific management
‎- breakdown into 18 basic elemental motion na tinatawag na ________
‎to eliminate unnecessary movements
‎-______therbligs ang fundamental and indivisible motions ng human body
‎(search, grasp, position)

A

FRANK AND LILIAN GILBRETH
“THERBLIGS”
18

17
Q
  • former president of american psychological organization and work in U.S army
    ‎- nag create ng mga intelligence test para sa placement ng army recruits
    ‎- ARMY ALPHA (for literates)
    ‎- ARMY BETA (for illiterate) napupunta sa frontline, nakikipag combat
A

ROBERT YERKES

18
Q

major in U.S army
‎- inapply ang psychology sa practical problems
‎- gumamit ng PERCEPTUAL and MOTOR test para mag select or screen ng mga POTENTIAL PILOTS (crucial for military)
‎- nagamit sa selection ng mga employees

A

JOHN B. WATSON

19
Q

founder ng psychological corporation
‎Which is a consultation firm
‎- commercialized psychological testing (education, industry, mental health

A

JAMES MCKEEN CATTELL

20
Q
  • HAWTHORNE studies/effect
    ‎- nag i-improve or ginagalingan ang performance if alam na may nag o-observe
21
Q
  • improve test of army beta and army alpha
    ‎- administered by group
    ‎- separates recruits/ group into categories according to their abilities
    ‎- mas effective dahil na a-assess na ng AGCT yung other aptitudes ng isang tao (Ex. Technical, specialized roles, administrative)
    ‎- mas effective because naka into category na sya
    ‎- administer in 12 million during world war 2 for screening larger number ng recruit
A

ARMY GENERAL CLASSIFICATION TES (AGCT)

22
Q
  1. Physiological needs 2. Safety needs
    ‎- Dapat munang ma-meet ang basic needs bago ma reach ang fulfilment
    ‎- Dapat may fair pay para ma reach ang growth
A

ABRAHAM MOSLOW HIERACHY OF NEED

23
Q
  • mga employee na ina-assume na ayaw mag work)
    ‎ - controlling/authoritarian and nag r-rely lang sa pinag uutos
    ‎- di mag initiate, gusto lang na may gagawa ng trabaho
    ‎- kung may chance na i-avoid, iiwasan nila
    ‎- rely on punishment and reward
A

DOUGLASS MACCGREGOR THEORY X

24
Q

mga employee na motivated
‎- mahal na mahal ang pagta-trabaho
‎- naka focus sa fulfillment, kaysa sa rewards
‎- Self motivated, initiative, collaborative

A

DOUGLASS MCGREGOR THEORY Y

25
‎- Mag work lang daw ang isang employee kapag may hygiene factor and motivator ‎- ______ (Ex. Salary) (para ma-prevent ang dissatisfaction) ‎- ______- (external, ex. Accomplishment.) na nag d-drive into satisfaction
FREDERICK HERZBERG (TWO FACTOR THEORY) HYGIENE MOTIVATOR
26
ang mga IO psychologist ay tinutulungan ang mga employee na mag adopt sa mga pagbabago ‎- Ex. During pandemic kinailangan mag adopt at nagkaroon ng virtual onboarding (report)
THE CHANGING NATURE OF WORK
27
‎- may negative and positive effect ‎- strategic process ng isang organization para ma reduce ang work stress ng mga employees (operational cost) ‎- Ex. Pandemic, hindi na mabigyan ng trabaho kaya nag downsize ng mga employees ‎- Ex. pag restructure ng mga department ( pinagsamang department)
ORGANIZATIONAL DOWNSIZING
28
‎- nakikipag contract sa external na organization/ third party providers ‎- Ex. Customer service ‎- kumukuha ng third party para gumawa ng trabaho mo
OUTSOURCING
29
‎- emphasize talent management, employee development and retention ‎- create or implement mentorship programs para suportahan ang older employee You sent
2. EXPANDING FOCUS ON HUMAN RESOURCES
30
- ang mga IO psychologist ay nag audit para di maging bias ang process ng recruitment ‎- EX. ang mga IO psychologist ay nag a-audit para di maging bias ang recruitment process
INCREASING DIVERSITY AND GLOBALIZATION OF THE WORKPLACE
31
‎- IO psychology influence policy in work place ‎- pwedeng mag implement ng flexible na working hours ( Ex. Asynchronous classes) to prevent overworking and stress
INCREASE RELEVANCE OF IO PSYCHOLOGY IN POLICY AND PRACTICE
32
Why we conduct research ‎1. save organization money ‎2. to make smarter decisions ‎3. because common sense is often wrong
33
‎- alam nya na may consequences ang gagawin tama man o mali - may higher level of uncertainty (dika makapag decide kung tama ba o mali ang gagawin mo) - bina-balance nya ang gagawin nya dahil aware sya na either may gagawin syang mali or tama ‎- walang specific decision
TYPE A DILLEMA
34
- clear ang right and wrong pero dini disregard ang mali at gagawin ang mas beneficial para sayo
TYPE B DILLEMA
35
‎- process ng pag intindi sa kung ano ba talaga ang kabuuan ng isang job, task and skill na kailangan i-full-fill ‎- para makapag hire ng tamang tao/fit ‎
JOB ANALYSIS