Lesson 2

Question 1

16. According to the NFPA, approximately _____ of on-duty deaths result from heart attacks.

Answer 1

40 percent

Question 2

31. Which NFPA standard covers health-related fitness programs for fire department members?

Answer 2

NFPA 1583

Question 3

40. Which NFPA standard covers the infection control program?

Answer 3

NFPA 1581

Question 4

6. What is the most common form of report that fire officers are required to make?

Run report
Verbal
Evaluation
Daily log

Answer 4

Verbal

Question 5

8. When an incident requires an expanded incident report narrative, who must complete it?

A chief officer
A fire officer
A risk manager from the human resources department
All company members

Answer 5

All company members

Question 6

11. All of the following are areas in which the fire officer needs to keep the chief officer informed except one.

Choose the exception.
Performance goals
Controversy
Morale
Shift roster

Answer 6

Shift roster

Question 7

15. The USFA has adopted a national goal of a __________ reduction in fatalities over a 10-year period.

25 percent
30 percent
40 percent
50 percent

Answer 7

50 percent

Question 8

17. According to a review conducted by the NFPA, what is the most common vehicle collision fire fighter death situation?

Working a vehicle wreck in the roadway
Emergency response in a personal vehicle
Emergency response in a departmental vehicle
Nonresponse driving in a departmental vehicle

Answer 8

Emergency response in a personal vehicle

Question 9

20. Approximately _____ of fire fighters who die in vehicle collisions are not wearing a seat belt.

25 percent
40 percent
60 percent
75 percent

Answer 9

75 percent

Question 10

22. What is one rule that could prevent 8 to 12 fire fighter deaths per year if complied with every time?
    Limit speed to no more than 10 miles per hour over the limit

A mandatory rehabilitation period following consumption of a single SCBA cylinder
Consistent application of the two-in/two-out rule
Fire fighters must be seated and wear seat belts in transit

Answer 10

Fire fighters must be seated and wear seat belts in transit

Question 11

25. What is the minimum number of personnel in an IRIC?

2
3
4
5

Answer 11

2

Question 12

28. Which of the following is one of the 16 NFFF Life Safety Summit initiatives?

Establish a mandatory rest period following full consumption of a single SCBA cylinder.
Ensure that fire fighters have access to counseling and psychological support services.
Develop and promote national standards for rapid intervention team operations.
Pursue aggressive legal prosecution of criminal activity contributing to fire fighter casualties.

Answer 12

Ensure that fire fighters have access to counseling and psychological support services.

Question 13

29. What is the name of the program developed by the NFFF to prevent line-of-duty deaths and injuries?

The 10 Standard Fire Fighting Order
Everyone Safe
Safety Is Job One
Everyone Goes Home

Answer 13

Everyone Goes Home

Question 14

33. What is the minimum number of fire fighters required for an interior operation?

2
3
4
5

Answer 14

2

Question 15

37. According to NFPA 1521, what is the minimum level of fire officer required to be a safety officer?

Fire Officer I
Fire Officer II
Fire Officer III
Fire Officer IV

Answer 15

Fire Officer I

Question 16

42. All of the following are phases of an accident investigation except one. Choose the exception.

Identification and collection of evidence
Employee administrative action
Interviewing of witnesses
Written documentation phase

Answer 16

Employee administrative action

Question 17

43. The incident safety officer reports pertinent information relating to the safety and health issues on an incident in which document?

After-action report
Accident investigation
Safety report
Postincident analysis

Answer 17

Postincident analysis

Question 18

44. Which term is best defined as the systematic pursuit of practical results, using available human and knowledge resources in a concerted and reinforcing way?

Administration
Management
Leadership
Strategy

Answer 18

Management

Question 19

47. Which kind of studies did Fredrick Winslow Taylor perform to determine the optimal way to perform a job?**

Input/output
Task analysis
Time and motion
Work efficiency

Answer 19

Time and motion**

Question 20

49. What does a Theory X manager believe?

People are not motivated by money.
People want to take pride in their work.
The work is independent of the people.
People do not like to work.

Answer 20

People do not like to work

Question 21

54. What is the fifth level of Maslow’s hierarchy of needs?

Self-esteem
Group acceptance
Safety and security
Self-actualization

Answer 21

Self-actualization

Question 22

56. What does the accommodating person demonstrate, according to the Blake and Mouton Managerial Grid?

Low concern for results, low concern for people
Low concern for results, high concern for people
High concern for results, low concern for people
High concern for results, high concern for people

Answer 22

Low concern for results, high concern for people

Question 23

63. How did Fredrick Winslow Taylor determine the optimal way to perform a job?

Worker surveys
Management surveys
Time studies
Performance objectives

Answer 23

Time studies**

Question 24

65. According to Maslow’s Hierarchy of Needs, the most basic human needs, at the bottom of the ladder, are known as _____________ needs.

physiological
safety
social
security

Answer 24

physiological

Question 25

67. Which of the following behavior models established by Blake and Mouton is the preferred behavior for fire officers to have? Indifferent Accommodating Sound Controlling

Answer 25

Sound

Question 26

68. What is one of the best tools to use to improve time efficiency? A calendar Participative management Delegation Staff meetings

Answer 26

Delegation

Question 27

70. Which type of supervisor manages primarily by telling people what to do? Leader Mentor Manager Boss

Answer 27

Boss

Question 28

76. A goal of an effective fire officer is to delegate decision making in routine activities to the ________________. most experienced individual lowest possible level most qualified individual group consensus

Answer 28

lowest possible level**

Question 29

80. What is the first obligation in a mayday situation? Begin an all-out search of the building. Report to the safety officer. Check the air supply of all personnel in the company. Maintain radio discipline.

Answer 29

Maintain radio discipline

Question 30

82. Which leadership style is best used when working with experienced fire fighters on duties that pose little hazard? Democratic Laissez-faire Autocratic Seminar

Answer 30

Laissez-faire**

Question 31

83. According to Studies of Social Power, which type of power is demonstrated when a fire fighter complies with an order to avoid punishment? Reward Referent Coercive Legitimate

Answer 31

Coercive

Question 32

84. According to Studies of Social Power, an incident commander directing resources on an incident is an example of _____ power. reward referent coercive legitimate

Answer 32

Legitimate

Question 33

86. When operating at an emergency incident, which method is recommended to assist a fire officer with making standard decisions in a consistent manner? Use a checklist. Obtain an assistant. Radio for assistance from the fire chief. Employ a democratic management style

Answer 33

Use a checklist.

Question 34

88. What is the strongest force that influences the performance and commitment of a volunteer fire fighter? Training Community involvement Pride Effective leadership

Answer 34

Effective leadership

Question 35

89. What is the second step in the five-step approach to making a decision? Identify the problem Weigh the outcomes List options Clear your mind

Answer 35

List options

Question 36

5 step approach to decision making

Answer 36

1. Define the problem 2. Generate alternative solutions 3. Select a solution 4. Implement the solution 5. Evaluate the result

Question 37

90. What is the fourth step in the five-step approach to making a decision? Make a choice Obtain feedback Prioritize the actions Weigh the outcomes

Answer 37

Make a choice

Question 38

``` 91. “The process of achieving proficiency through instruction and hands-on practice in the operation of equipment and systems” is the definition of __________. training coaching mastery learning ```

Answer 38

Training

Question 39

94. What is the first step of the four-step method of instruction? Preparation Motivation Analysis Instruction

Answer 39

Preparation

Question 40

95. Who typically determines the need for focused training? Fire fighters An officer or the department A board of instructors An accreditation committee

Answer 40

An officer or the department*

Question 41

96. Which of the following is an objective of the presentation step of instruction? Create interest in the material Allow hands-on practice by the students Gain approval for presenting the proposed training Validate the pre-testing results obtained earlier

Answer 41

Create interest in the material

Question 42

98. When students attempt to perform new tasks under instructor supervision, success is attained when they __________. report being comfortable with the task can successfully talk another student through it can perform the task safely without instructor input pass a written test covering aspects of the skill and its use

Answer 42

can perform the task safely without instructor input

Question 43

99. Should an end-of-class examination be written or practical? It must be both. It can be either. It is practical only. It is written only.

Answer 43

It can be either.

Question 44

100. Active learning research recommends limiting formal lectures to a maximum of _____ minutes. 10 20 30 45

Answer 44

10

Question 45

12. __________________ is the term for the report that describes what you have and what you are doing at an incident, and that provides direction for other units that will be arriving. Initial report Status report Incident communications Formal communications

Answer 45

Initial report *

Question 46

27. A fire officer develops a(n) __________ to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighter injury or death. *** incident action plan hazard reduction plan evacuation plan injury report

Answer 46

incident action plan **

Question 47

30. Which agency launched a Web-based system in 2005 to report near misses? *** IAFC OSHA NFA NFPA

Answer 47

IAFC **

Question 48

53. In the context of having their security threatened, fire fighters may do what is necessary to survive. In that situation, how will they feel, typically, about advancing the objectives of the fire department or their officers? Not highly motivated Very highly motivated About as motivated as before At first less motivated, then more

Answer 48

Not highly motivated

Question 49

57. In the Blake and Mouton Managerial Grid, which behavioral model sees a high level of concern for either people or results as too extreme and tries to moderate both in the workplace? Moderator Diplomat Status quo Ambassador

Answer 49

Status quo

Question 50

81. Which phrase best describes the types of incidents for which fire officers should conduct a brief review as soon as possible after the incident? All incidents Routine incidents Incidents with poor outcomes High-profile incidents

Answer 50

All incidents

Question 51

3. What is one example of sociological noise in communication? Gender difference Crowd noise Siren noise Prejudice

Answer 51

Prejudice

Question 52

34. What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident? Reduce costs Promote situational awareness Perform risk–benefit analysis Justify use of human resources

Answer 52

Promote situational awareness

Question 53

46. One of Fredrick Winslow Taylors four principles of scientific management is to replace rule-of-thumb work methods with _______________. self-direction by employees methods based on scientific study of the tasks group collaboration methods of shared labor job sharing and individual instruction

Answer 53

methods based on scientific study of the tasks

Question 54

59. Employee relations include all activities designed to __________________. attract and retain employees help employees with personal issues maintain employee health and fitness maintain a rapport with the employees

Answer 54

maintain a rapport with the employees