1
Q
What are the two ways of achieving good quality in a business?
A
- Quality control
* Quality assurance
2
Q
What is quality control?
A
A quality controller will examine and/or test for quality once a product has been made.
3
Q
What is quality assurance?
A
Focusing on quality at every stage of the production process. Everyone is involved and is responsible for contributing towards the achievement of a quality standard. There should be zero defects.
Business Studies
flashcards
Decks in class (35)
# Cards
-
Businesses - Unit 11
-
Understanding Customer Needs - Unit 110
-
Market Mapping - Unit 14
-
Competition - Unit 13
-
Added Value - Unit 14
-
Franchising - Unit 16
-
Enterprise - Unit 15
-
Thinking Creatively - Unit 16
-
Questions Entrepreneurs Ask - Unit 14
-
Invention And Innovation - Unit 17
-
Taking A Calculated Risk - Unit 14
-
Other Important Enterprise Skills - Unit 13
-
Objectives When Starting Up - Unit 14
-
Limited Liability - Unit 13
-
Recruiting, Training And Motivating - Unit 13
-
Customer Focus - Unit 12
-
The Marketing Mix - Unit 1 and 39
-
Start-up Legal And Tax Issues - Unit 15
-
Marketing - Unit 33
-
Market Research - Unit 33
-
Product Trail And Repeat Purchase - Unit 35
-
Product Life Cycle - Unit 317
-
Branding And Differentiation - Unit 34
-
Design And Research Development - Unit 33
-
Managing Stock - Unit 37
-
Managing Quality - Unit 33
-
Cost Effective Operations And Competitiveness - Unit 33
-
Effective Customer Service and customer satisfaction - Unit 1 and 33
-
Consumer Protection Laws - Unit 34
-
Improving Cash Flow - Unit 36
-
Improving Profit - Unit 37
-
Break-even Charts - Unit 311
-
Break-even Analysis - Unit 34
-
Finance Growth - Unit 30
-
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