therapeutic communication
Specialized form of communication used by healthcare professionals to establish a therapeutic or healing relationship with patients
patient-centered approach
recognize the patient or designee as the source of information and a full partner in providing compassionate and coordinated care based on respect for patient’s preferences, values, and needs.
therapeutic evaluation
i. Reflect on the response – restate when the patient said
ii. Compare responses to desired goals
iii. Revise if message is ineffective
know verbal vs. nonverbal comms
okay
SOLER
squarely face the person
open posture
lean towards speaker
eye contact
relax
characteristics of therapeutic comms
active-listening, empathy, respect, genuineness, clarification
thera comms techniques
providing information, sharing observations, sharing feelings, sharing empathy, sharing hope, sharing humor, using touch, using silence, clarifying, offering self, active listening, asking relevant questions
barriers to effective comms
language/culture
emotional/psychological factors
environmental distraction
personal biases
patient cognitive/sensory impairments
education
fear, anxiety
pain
role of therapeutic communication in patient care
building rapport and trust
facilitating patient expression of needs and concerns
promoting patient safety and satisfaction
supporting patient-centered care
what is health disparity
differences in health outcomes and access to care among diff population groups
causes of health disparities
poverty, lack of insurance, limited access to healthcare services, social determinants of health
what agency has monitored healthcare quality and disparities to identify opportunities for improvement
agency for healthcare research and quality
priority health disparities
Maternal Health – apparently the U.S. has the highest maternal mortality rate among industrialized countries
Child & Adolescent Mental Health – almost 20% of children and adolescents ages 3-17 in the U.S. have a mental, emotional, developmental, or behavioral disorder
Substance Use Disorder – defined as the misuse of illicit drugs, prescription drugs, and alcohol.
Oral Health - necc for good nutr, quality sleep, school/work attendance.
minority health contributing factors
systemic & structural racism - Residential segregations, unfair lending practices, barriers to home ownership and accumulating wealth, public schools dependance on local property taxes, environmental injustice, voter suppression polices
income inequality
discrimination
minority health - covid 19 impact
Exacerbated existing disparities in minority communities
* Individuals from minority communities experienced a higher risk for infection, more hospitalizations, and even more death related to COVID-19.
what is population health
comprehensive approach that spans the entire health care continuum, from public health prevention to disease management. A field of study that focuses on the health needs of specific group of people. Holistic approach – includes distribution of outcomes within the group
population health focus example
narrow focus on a specific subset in any given population, those with diabetes or children with sickle cell anemia
components of population health
Considers – environmental, social, behavioral factors
Includes – collaborative efforts among health care professionals, communities, industries, academia, and governmental organizations
Outcomes—all possible results
Take a holistic approach for groups of people, not individuals.
Disparities—inequalities or differences
Determinants—factors that influence health and include nonmedical events
Social determinants of health
Risk Factors—aspects of personal behaviors, lifestyle choices, exposures, or attributes that generally increase the likelihood of contracting or developing disorders and diseases
trends in public health nursing
tech - public health informativs (PHI) integration (so providers can have access to health, social, and environmental data) & telemedicine (concern with erosion of the relationships btw clients and providers)
aging - more chronic illness, increased HC spending, provider shortage, quality of life ethical issues, baby boomer retirement
other trends in pub health nursing
medicalization - increase use of pharmaceuticals takes focus away from preventative lifestyle changes
global health concerns
climate (major health risks, nurses can advocate for climate-friendly health policies)
food insecurity (increased with pandemic lockdowns and shortages)
human trafficking (40 mill worldwide, under-reported)
role of nurses in population health
advocate for health equity
educate communities on prevention
collab with public health systems
use data to inform care and interventions
framework - ecological model
shows how internal and external factors affect health behavior on multiple levels of society. Helpful for looking at which determinants pos/neg affect health behaviors
i. Internal (beliefs)
ii. Interpersonal (interactions with others)
iii. Institutional (rules and regulations of an organization)
iv. Community-related (social norms)
v. Public policy (laws and policies by the government on any level)
framework - health belief model
looks at the internal factors that motivate people to practice behaviors