Module 9-Development Flashcards

(36 cards)

1
Q

______helps employees’ performance in
current jobs

A

training

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2
Q

_____ prepares employees for other
positions or changes in current job

A

development

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3
Q

define protean

A

tending or able to change
frequently or easily

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4
Q

a protean career involves

A

self direction, frequent job changes, goal of psychological success, boundaryless

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5
Q

what are the steps of the developmet plannign process?

A

self assessment, reality check, goal setting, action planning

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6
Q

self assessment involves ____ and determines gap between ___ and ___

A

psychological tests; skills and interests

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7
Q

Reality check comes from____

A

performance appraisal- 360 degree feedback assessment

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8
Q

self assessment in class story:

A

Entp story

Had a task and made fun of it

The introverts were working seriously

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9
Q

goal setting is written into the ___

A

development plan

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10
Q

SMART goals stands for

A

specific, measureable, achievable, realistic, time bound

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11
Q

define action plan

A

a written strategy for how
employees will achieve their short- and long
term career goals.

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12
Q

Development approach depends on

A

needs
and developmental goal

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13
Q

what are the steps of the action plan?

A

set smart goals, identify tasks, allocate resources, prioritize taks, set deadlines, monitor and revise plan

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14
Q

what are formal education programs?

A

Lectures, business games and simulations,
adventure learning, meeting with customers

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15
Q

what is the most and least used development practice?

A

most: classroom courses, least: job rotation

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16
Q

Coaching is more performance driven, designed____

A

improve the professional’s on-the-job
performance

17
Q

coaching is ___ term focused

18
Q

mentoring is more ____ driven, taking a more ___ approach to career dev

A

development, holistic

19
Q

mentoring is ___ term focused

20
Q

myers briggs measures ___ personality types

A

16, implies work habits and interpersonal relationships

21
Q

keirsey temperament sorter

A

artisian, gaurdian, idealist, rational

22
Q

disc assessment measures

A

personality and behavioral style

23
Q

Performance Appraisals and 360-Degree
Feedback Systems have ___ feedback. ✓ Must tell employees specifically about _____

A

upward; performance problems

24
Q

define resiliency

A

the process of
adapting well in the face of adversity,
trauma, tragedy, threats, or significant
sources of stress

25
define stress
a condition or feeling experienced when a person perceives that demands exceed the personal and social resources the individual is able to mobilize.
26
the stress gap is between___ and ____
Perception of Capability to Meet Demand and Perception of Demand
27
distress involves
causing anxiety and concern, can lead to mental and physical probs, perceived a outside of our coping abilities
28
eustress (positive ) stress
is short term, percieved as within our coping abilities, improves performance
29
how to turn distress into eustress?
prioritize social capital, take care of body and mind, assist others, be proactive not reactive, having resiliency
30
what are some job experiences as employee development?
job rotation, promotion, transfer, temporary assignments, downward move
31
what is job enlargement?
switching roles within work team, or researching new ways to serve clients and customers
32
job rotation and lateral moves helps employees
gain appreciation of company’s goals, increase understanding of different company functions, develop a network, and increase skills
33
employees more willing to accept ______ than lateral or downward moves
promotions
34
Employees don’t associate transfers and downward moves with development- seen as ________
punishment
35
Succession Planning  Requires senior management to systematically review ______ talent in company
leadership
36
succession planning provides what?
development experiences managers must complete before moving to top management positions