The biz should consider how it can improve its internal controls and operating procedures.
This could benefit customers or supplers
.
Installing new IT systems to integrate ledgers and make reporting more timely
.
Improved website to generate future sales and profits
.
Implementing a paperless purchasing system to provide a more efficient service to suppliers
.
Implementing new electronic sales initiatives to improve customer service and sales , and reduce marketing costs
.
Take advantage of government funding eg. Apprenticeships
.