performance Management

Question 1

What are the 2 types of performances indicators?

Answer 1

1. Lagging indicators (Outputs ) - Easy to measure, hard to influence, hard to improve.
2. Leading indicators (Inputs) - Hard to measure the impact, easier to influence.

Question 2

True/false: Lagging indicators are often a precursor for the direction something is going.

Answer 2

False, that is leading indicators.

Question 3

What are 2 potential leading indicators for the success of the merger.

Answer 3

1. Pupil truancy rates
2. No. of applicant to new job postings

Question 4

What are 4 potential lagging indicators for the success of the merger?

Answer 4

1. Growth in pupil numbers
2. Average points scores of NLC exams.
3. % of pupils going on to university
4. Reserve level as % of annual operating budget.

Question 5

What is Value for Money and how can this be used as a measure of performance?

Answer 5

Value for Money is about delivering the best services and outcomes possible with the resoruces available.

You can measure performance against the 4 E’s:

1. Economy - Minimising the cost of resources used or required
2. Efficiency - the relationship between the output and the input ie spending well
3. Effectivness - The relationship between intended and actual outputs.
4. Equity - Are stakeholders affected to the same extent?