Programme Management

Question 1

Who are the 7 key stakeholders involved in a programme and what are their roles?

Answer 1

1. Sponsoring group - Senior management group that approve the investment decision.
2. Senior Responsbile Officer (SRO) - Person with overall responsibility for ensuring the programme meets objectives and delivers required benefits. Usually chair of programme board.
3. Programme board - Group of key stakeholders formed to assist the SRO deliver the programme.
4. Programme manager - Person responsible for day to day set up management and delivery.
5. Business Change Manager - Responsible for leading and coordinating the change and delivering the programme benefits. Active stakeholder engagement is required.
6. Business Change Team - Work with business change managers to assist in the realisation of benefits.
7. Programme office - The function that provides information and standard maintenance for the programme.

Question 2

What is the sponsoring group?

Answer 2

Senior management group that approve the investment decision.

Question 3

What is the Senior Responsible Officer (SRO)?

Answer 3

Person with overall responsibility for ensuring the programme meets objectives and delivers required benefits. Usually chair of programme board.

Question 4

What is the Programme Board?

Answer 4

Group of key stakeholders formed to assist the SRO deliver the programme.

Question 5

What is the Programme manager?

Answer 5

Person responsible for day to day set up management and delivery.

Question 6

What is the Business Change Manager?

Answer 6

Responsible for leading and coordinating the change and delivering the programme benefits. Active stakeholder engagement is required.

Question 7

What is the Business Change Team?

Answer 7

Work with business change managers to assist in the realisation of benefits.

Question 8

What is the Programme Office?

Answer 8

The function that provides information and standard maintenance for the programme.

Question 9

What is the purpose of a programme blueprint?

Answer 9

To allow for a detailed Gap Analysis to be performed on the difference between the “as is” state and the future state of the organisation.

Question 10

The POTI model can be used as a framework for the matters to be included in a programme blueprint. What are the 4 key areas to include in the programme blueprint?

Answer 10

1. Processes, business models and function. Ie what the business will do day to day.
2. Organisational structure, staffing levels, skill requirements, culture and supply chain links.
3. Technology, buildings, IT systems, equipment and machinary.
4. Information and data requirements and performance measurement.