Satisfaction (CSAT)

Question 1

How do you turn on feedback collection from users ?

Answer 1

Project Settings > Satisfaction settings > Collect Satisfaction feedback

Question 2

Where can you see and study the customer satisfaction metrics ?

Answer 2

Satisfaction Settings > Satisfaction report

Question 3

What can be modified in the survey and where

Answer 3

Only the question (not the options) . this is under Project Settings > Satisfaction Settings