Tech com

Question 1

Short words in writing generally tend to communicate better than long words because short
words are familiar words.

A heavy proportion of long words leaves an impression of difficulty, hindering communication.

However, this does not mean that all short words are easy, and all long words are hard.
Hence, it will be wise to focus on the use of short words, and use of long words cautiously.

Answer 1

Conciseness

Question 2

Do not take conciseness too far. You should write not only what must be said
but also what should be said to achieve your goal.

Make sure you include enough background for your reader to exactly get what
you mean and what you come across as tactful and polite, not terse and
unfeeling.

To achieve in your business letter, you should be thorough. Even
if you have been brief in your reply to an inquiry, reread the writer’s original
letter to make sure you have fairly addressed all his concerns.

Answer 2

completeness

Question 3

Guideliness
to achieve
Completeness

Answer 3

Provide all necessary information. Check for
the five W’s and any other essentials.
Answer all questions asked
Give something extra when desirable

Question 4

means preparing every message with the message that the
receivers have in mind.

To be more precise, try to put yourself in their place. It is not about “I” or “me” but
about your reader - the “You” addressed in the document, thus, putting the reader
in your sentence (Locker and Kaczmarek 26).

Constantly keep in mind that your document is the voice of the business for which
you are writing (Angell 173).

As a business letter writer, you must be considerate, you do not lose your temper,
you do not accuse, and you do not make charges without facts. +——++ is
also referred to as the “you-attitude.” empathy, the human touch, and
understanding of human nature

Answer 4

Consideration

Question 5

Good business communication is marked by words that form sharp and clear meanings in the
mind. These concrete words should be used in writing. They stand for things the reader can
feel, taste, or smell. In contrast, abstract words cover broad meanings, such as concepts or
ideas and sometimes may appear fuzzy and vague to the reader.

One particular way to attain a professional touch and tone is adding specific details (Cleland
78). Numbers, facts, statistics. examples, and illustrations all add up to the credibility of
communication

The benefits to business professionals of using concrete facts and figures are obvious. First,
your receivers know exactly what is required or desired. In addition, specifics increase the
likelihood that your message will be understood the way you intended it. Finally. concrete
messages tend to be more vivid, dynamic, and appealing.

Answer 5

concreteness

Question 6

Effective business writing is all about being clear. A letter is never a poem, a mystery story,
or a morality play. It should not have subtle allegorical overtones requiring careful analysis or
different shades of meaning.

To be more succinct, it should not be open to varied or multiple interpretations. Every word
should carry only one meaning: each sentence should convey only one thing and. together.
they should create a tool for achieving your goal.

The purpose of clarity is exactly getting the meaning from your head into the head of your
reader (Murphy 48).

Answer 6

Clarity

Question 7

Construct effective sentences and paragraph

Answer 7

The suggested average sentence
length should be about 17 to 20 words.

Question 8

does not only involve awareness of the perspective of others but also
consideration of their feelings (Murphy 52).

No matter how offensive or insulting a person is to you, remember to respond
professionally at all times. A nice and polite touch in your correspondence
distinguishes your business as one that is totally professional.

Hint: If you feel you absolutely must “tell the person off” because of something
offensive he has written in his letter, do so. However, try to keep the letter in your
desk overnight and eventually you will tone down your comments before you mail
the letter the next day..

Answer 8

Courtesy

Question 9

In business writing, it is a must to be especially sensitive to grammar, punctuation, and particularly,
misspellings.

Be sure, first, to double-check to see that the recipient’s name is spelled right. The single most
damaging thing you can do in personal communication. such as a letter, is to misspell the recipient’s
name.

One of the major problems with computer-generated letters is that the wonderful spell checkers built
into the software cannot determine the grammatical sense of a given word. For example, to the
computer, words, such as “there” “their” and “they’re” are perfectly valid usages even though they may
be inappropriate for the sense of the sentence in which they are used.

Answer 9

Correctness

Question 10

Communicating about technical or specialized topics, such as computer applications, medical
procedures, or environmental regulations.

Communicating by using technology, such as web pages, help files, or social media sites.

Providing instructions about how to do something, regardless of how technical the task is or even if
technology is used to create or distribute that communication.

Answer 10

TECHNICAL COMMUNICATION?

Question 11

is more formal interactions in which both parties are aware of the precise
topic of conversation,

Answer 11

Technical communication

Question 12

is generally referred to as casual conversations.

Answer 12

general communication

Question 13

FORMAL COMMUNICATION

Answer 13

1. downward communication,
2. upward communication
3. horizontal communication, and
4. crosswise communication

Question 14

Understanding and using appropriate language,
voice, and perspective in engineering
communications

Addressing common issues with writing in the
discipline—active vs. passive voice,
nominalization, personal vs. impersonal tone

Answer 14

Voice and Tone

Question 15

INFORMAL COMMUNICATION

Answer 15

gossip chain

cluster chain

probability chain

single-strand chain.

Question 16

Learning to recognize and address habits and
errors in your writing

Reviewing common grammatical issues

Answer 16

Mechanics and Grammar

Question 17

Recognizing the role of citing sources in written
documents

Reviewing the basics components of citations in
IEEE and APA style

The IEEE style is a numeric style, where
citations are numbered [1] in the order of
appearance. This citation leads you to a full
reference to the source in the list of references at
the end of your work.

APA in-text citation style uses the author’s last
name and the year of publication, for example:
(Field, 2005).

Answer 17

Citations and Citation styles

Question 18

It encompasses various communication methods, including:

Answer 18

Written documents (manuals, reports, proposals)

Visual aids (graphs, charts, diagrams)

Oral presentations Digital media (websites, videos, online help)

Question 19

Purpose-Driven Communication:

Technical communication serves specific purposes, such as:

Answer 19

Providing instructions

Explaining complex concepts

Documenting processes

Persuading decision-makers

Question 20

It’s essential in many industries, including:

Answer 20

Technology

Engineering

Healthcare Science

Business

Question 21

This primarily focuses on the act of creating written documents that convey
complex information in a clear and concise manner.

Answer 21

Technical Writing:

Question 22

technical writing emphasizes the skills involved in producing specific documents, such as:

Answer 22

User manuals

Technical reports

White papers

Specifications

Question 23

technical communication includes not only written documents but also:

Answer 23

Oral presentations

Visual aids (graphs, charts, diagrams)

Instructional videos

Web-based communication

Question 24

is a skill set within the broader field of technical
communication.

Answer 24

Technical writing

Question 24

is the overall process of conveying technical information, which may involve various forms of media, including writing.

Answer 24

Technical communication

Question 25

An important channel of communication between people who are geographically distant from one another.

Answer 25

Letter Writing

Question 25

Written to convey official business and information.

Answer 25

Formal:

Question 26

Personal letters to communicate with friends and family.

Answer 26

Informal:

Question 26

This component refers to the date on which the letter was written. It includes the date, month, and year. It can be represented in either of the following two ways: 11 May 2019 or May 11, 2019

Answer 26

DATELINE

Question 26

The main content of the letter and usually occupies the maximum amount of space Single-spaced with a blank line separating it from the preceding and the following parts of the letter. Every paragraph of the message should also be separated by a blank line.

Answer 26

MESSAGE

Question 27

Also known as the letterhead— show ’ s the organization ’ s name, full address, and telephone numbers. If a separate letterhead is not provided, the heading includes the sender ’ s address.7

Answer 27

HEADLINE

Question 28

Try to address the letter to a person by their names rather than their titles. If not available, a salutation such as the following may be chosen:

Answer 28

SALUTATION

Question 28

Identifies the recipient of the letter and is separated from the date by at least one blank line. It can also be adjusted to suit the length the letter of the date After the addressee ’ s name and title, the following lines should contain the company ’ s name and address details

Answer 28

INSIDE ADDRESS

Question 29

This element is a single word or phrase, separated from the message by a blank line. Here is a list of expressions that can be used for complimentary closing:

Answer 29

COMPLIMENTARY CLOSE

Question 29

The complimentary closing line is followed by the signature block, which includes the writer ’ s signature, name, and title. Every letter must end with a signature to give authenticity to the information contained in it.

Answer 29

SIGNATURE BLOCK

Question 30

This notation generally appears a double space above the inside address, in all capital letters. This refers to special instruction of the letter ’ s delivery and handling. PERSONAL, CONFIDENTIAL, PLEASE FORWARD, and THROUGH PROPER CHANNEL are examples of such notations that are used in letters that have a restricted readership or that must be handled in a special way.

Answer 30

ADDRESSEE NOTATION

Question 31

This is when an inside address does not include the name of an individual. Used to draw the attention of a particular person or a department within an organization to ensure a quick response to the letter. Placed in two spaces below the inside address Given in a bold and capital letters

Answer 31

ATTENTION LINE

Question 32

Lets the recipient know what is the letter about in just a glance. Commonly appears below salutation Sometimes placed above the salutation and below the attention line

Answer 32

SUBJECT LINE

Question 33

This is where it indicates that additional documents are attached or included with the correspondence Appears at the bottom of the letter, one or two lines below the reference initials

Answer 33

ENCLOSURE NOTATION

Question 33

To identify the author and/or the person who typed the document, typically in a format of "Author Initials: Typist Initials". The author's initials are usually uppercase, followed by a colon, and then the typist's initials, which are often lowercase.

Answer 33

REFERENCE INITIALS

Question 34

Indicates who is receiving the courtesy copy (cc). Other companies indicate copies made on a photocopier (pc), or the one who simply use copy (c). Recipients are listed either in their ranks or in alphabetical form if they hold equal ranks

Answer 34

COPY NOTATION

Question 35

Appears on the envelopes or placed either at the bottom of the letter after reference initials or enclosure notations, or at the top of the letter above the inside address on the left-hand side. Mailing notations such as BY REGISTERED POST, BY COURIER, BY SPEED POST, etc. will generally appear in capital letters to catch the attention.

Answer 35

MAILING NOTATION

Question 36

The afterthoughts to the letter, to the messages that require emphasis, or personal notes. The last item on any letter and preceded by P.S., PS, or P.P.S for post postscript that serves as second afterthought with the notation

Answer 36

POSTSCRIPT

Question 37

A formal document commonly sent along with your curriculum vitae or resume to offer further insights of your abilities, skills, and experiences. Written to apply for a specific position. The main purpose of the letter is to catch the interest of a prospective employer and help you secure an interview (Baugh, 1994).

Answer 37

APPLICATION LETTER

Question 38

Every part of the business letter is left-aligned under the full block format, including the sender and receiver addresses.

Answer 38

Full Block

Question 39

The modified block form is the same as the full block form, except the sender's address is right-aligned.

Answer 39

Modified

Question 40

The semi-block business letter format is the same as the full block format, except the paragraphs have indentations.

Answer 40

Semi-Block

Question 41

A cold call cover letter (unsolicited cover letter) where a document sent with resume for a position that isn’t officially open Has a flexible format and general approach

Answer 41

Unsolicited

Question 42

Written in response to an open or announced job opening in either a company website, job portals, or newspapers. A specific and formal approach

Answer 42

Solicited

Question 43

is a formal document that includes curriculum vitae and cover letter in which a hiring manager use to check job seekers professional qualifications and skills for a desired role.

Answer 43

Resume

Question 44

Type of Resume Focuses primarily on skills and education Ideal for job seekers

Answer 44

functional

Question 44

The most common type of resume that recruiters often prefer due to visible career growth Focuses more on work experiences A resume where job seeker uses with a career history between three to ten years

Answer 44

chronoligcal

Question 45

Type of Resume Mixed with chronological and functional resumes that gives equal weight to both experience and skills Highlights key skills first, followed by a detailed work history. Job seekers with a career history between three and 10 years.

Answer 45

combination

Question 46

Type of Resume A modern and updated version of a resume that incorporates current trends in style, layout, and content presentation.

Answer 46

contemporary

Question 46

Type of Resume Also called as visual resume that prioritizes images over text to depict one’s education, skills, and experience. A creative way to make your resume stand out. A visual representation of yourself and your background that displays who you are on website and other social media sites.

Answer 46

infographic

Question 47

Type of Resume Customized for a specific job position Only includes the skills, experience, and achievements that is relevant to the said role Tailored compared to a general resume

Answer 47

targeted

Question 48

is a short, pre-recorded introduction in a 90-second video clip where a job applicant introduces themselves, highlights their qualifications, and explains why they are a strong fit to the position.

Answer 48

Video Resume