Verbal Communication

Question 1

__________ requires you to be able to present subjects
clearly and concisely to individuals and groups.

Answer 1

Effective Verbal Communication

Question 2

A good verbal communicator has the following traits:

Answer 2

• Good posture
• Good voice control
• Uses proper enunciation
• Makes good eye contact
• Presents information so ideas are clear
• Natural in delivery style

Question 3

Voice Interaction

Answer 3

Variation in rate, pitch, loudness, and quality of
the voice can give different meanings to any simple sentence. In other words, the way something is said
can totally change its meaning.

Question 4

Improper voice level is a result of:

Answer 4

• Improper breathing
• Fear
• Excitement

The speaker should always ask the audience if he or she can be clearly heard.

Question 5

Presenters can control the rate of speech by following these rules:

Answer 5

• Breath normally
• Move the upper and lower body slightly to remove tension
• If stumbling over words, slow down the speaking pace
• Pause after each sentence
• When giving technical presentations, speak slower

Question 6

Good speakers enunciate clearly. Enunciation is defined as:

Answer 6

How well the speaker pronounces words and how clearly his/her diction comes across to other people

Question 7

The eyes are very important in th
e communication process because:

Answer 7

They create a link for nonverbal communication between people.

Regardless of audience size, eye contact is the single most important aspect of personalizing the presentation.

Question 8

Consider your audience and, if
necessary, avoid the use of:

Answer 8

• Technical jargon
• Acronyms
• Professional language

Question 9

The presenter’s words are ideas that are transmitted to the listener. As ideas, they can elicit a different response from everyone in the audience if they are not specific.
The speaker should consider:

Answer 9

• The experience level of the audience in relation with the content
• How the audience will interpret the words

Question 10

Some nonverbal gestures to incorporate in your presentation are to:

Answer 10

• Use your hands to illustrate and intensify your points.
• Use your hands just the way youwould in normal conversation.
• Use your whole body to illustrate a point if necessary.

Question 11

Some nonverbal gestures to avoid are to:

Answer 11

• Keep your arms crossed.
• Keep your hands in your pocket.
• Keep your hands behind your back.
• Use any personal distracting gestures