WEEK 4 Flashcards

(54 cards)

1
Q

how does it look the first page of a steering comitee deck

A
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2
Q

how is the agenda of a steering comitee deck

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3
Q

how is it composed the introduction of a steerco deck? when will the reader read it? what is page 6 about?

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4
Q

which is the first page of the 5 core pages that will be quickly flipped thru during the steerco?

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5
Q

which is the second page of of the 5 core pages that will be quickly flipped thru during the steerco??

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6
Q

which is the third slide of of the 5 core pages that will be quickly flipped thru during the steerco??

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7
Q

which is the forth slide of of the 5 core pages that will be quickly flipped thru during the steerco??

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8
Q

which is the fifth slide of of the 5 core pages that will be quickly flipped thru during the steerco??

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9
Q

what is page 6 of steerco introduction about?

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10
Q

how many pages does the topic x has to contain?

A

Not less than 15 and not more than 25 pages of real content total (5-7 per topic)
All the rest (up to 400 pages if needed) in annex

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11
Q

what is the EPIC framework? what do the letters stand for?

A

it’s a framework to excel in comunication skills

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12
Q

referring to the epic communication framework, what are the questions included in the worksheet that you have to ask yourself for each of the 4 pillar

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13
Q

what is empathy? what do we have to do in order to act with empathy? what do we have to think about the other person and what do we have to avoid?

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14
Q

referring to empathy, can it be useful even before your first meeting with a client? what do u have to do when developing communications with people you haven’t met yet?

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15
Q

which are the first questions that you have to ask yourself to get emphatized with the client?

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16
Q

video da vedere

A

The power of empathy: Helen Riess at TEDxMiddlebury
(https://www.youtube.com/watch?v=baHrcC8B4WM)

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17
Q

does it empathy ends with planning?

A

Empathy doesn’t end with planning: it
continues into the conversation. Be
prepared to adapt or release your agenda
to provide room to understand the other
person’s feelings and perspective

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18
Q

cosa dice atticus finch in “ to kill a mockingbird

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19
Q

what is the first thing that helps you in defining the purpose of an interaction?

A

Taking the other person’s perspective into account helps to define the purpose of the interaction

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20
Q

ideally, where does any interactions focuses the most? how should it be the purpose of an interaction? which are the 5 example archetypes in which a conversation could fall?

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21
Q

relate to purpose of client interactions, which are the main skills that you should have as a-
- individual contributor
- team leader
- firm leader

A
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22
Q

what are tips, tool and trick that can help you in define purpose of interactions?

23
Q

in “ how to design an agenda for an effective meeting” by Roger Schwarz what is the main takeaway?

A

L’articolo spiega che la maggior parte delle riunioni è inefficace perché l’agenda è fatta male.
Un’agenda fatta bene serve a:
far arrivare tutti preparati
evitare di andare fuori tema
usare bene il tempo
capire quando una discussione è conclusa
👉 In pratica: l’agenda non è una formalità, è lo strumento chiave per guidare la riunione.

24
Q

for “ how to design an agenda for an effective meeting” by Roger Schwar how should an agneda be structured?

A

Non è una lista generica tipo “budget” o “marketing update”
Deve essere più strutturata e concreta:
cosa si discute
perché
con quale obiettivo
chi è responsabile
quanto tempo serve

25
in " how to design an agenda for an effective meeting" by Roger Schwar quali sono le regole principali per per creare l'agenda?
Coinvolgere il team nella creazione dell’agenda Discutere solo temi davvero “da meeting” Scrivere i punti come domande Specificare lo scopo di ogni punto Dare un tempo a ogni argomento Definire chi guida ogni punto Dire come prepararsi prima Strutturare apertura e chiusura
26
27
what are the first 2 steps of epic framework journey?
28
does the real value we give to clients come from data?
29
what is the difference between data, insights and information? how is an insight generated? which is the role of data and informations in insight discovery? what can a strong insight do?
Insights are generated by analyzing information and drawing conclusions. Both data and information set the stage for the discovery of insights which move the conversation forward. A strong insight can influence and accelerate decisions, and lead to action.
30
which questions should you ask yourself to understand which insights to bring?
31
how can you tailor your insights? make an example. in this sense, is it useful to think about epic framework as a...
32
how can you represent the epic framework ?
33
what is important to do one you have identified the insights? which 4 questions you should ask yourself in order to do so
34
after structuring the insights what do you have to do? and what do you have to make sure ?
35
relate to insights, which skills you should have as a: - individual contributor - team leader - firm leader
36
what did richard bach said about insights
37
which are the phase in the insights step of epic framework
- make insights from data and information - tailor the insights basing on empathy and purpose - structuring - visualizing
38
what is the first think to do when preparing a conversation?
- do the math when preparing the presentation - fai un piccolo warmup prima di inziare il discorso
39
how powerful is communication? where should you start when structuring a conversation? which are the 4 questions that you have to ask yourself before to start?
40
what are 2 importants action to do in conversations?
41
what are 2 importants action to do in conversations?
42
which are the 6 steps to follow in structuring and developing a conversation
- do the math - identify potential rough spots in advance - set crucial decision points - don' dive right in - set the context and purpose early - course correction
43
how should you chose the format of your conversation? which are 4 impacting way other than ppt you could use?
44
how should you shape the conversation style?
45
how should you behave during a conversation? list 7 important actions to do
46
how much is important to close well the conversation? list 4 important actions to do to maximise your conclusion
47
which are the conversation skills that you should have as an: - individual contributor - team leader - firm leader
48
what should you do now about epic framework?
- help spread the voice and build epic skills with your team, it's a new approach - keep practicing
49
what did linda lambert say about conversation?
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