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Decks in this class (30)
Improvement Tips
What does the acronym accept stan...,
Why is the ability of leaders to ...,
What types of questions should le...
26
cards
Overview of Performance Improvement
What is a performance improvement...,
Why are methodologies not the ans...,
Why do organizations need perform...
30
cards
The Benchmarking Code of Conduct
What is benchmarking 1,
Why was the benchmarking code of ...,
Who developed the benchmarking co...
19
cards
Understanding the 'As Is' and 'Should Be' Environments
What are the first three steps of...,
What is the purpose of step 1 def...,
What six diagnostics should be as...
55
cards
How To Perfectly Communicate Process Improvements To Stakeholders
What is process improvement 1,
What is the highest level supply ...,
How does process improvement maxi...
61
cards
Prioritizing Gaps, Building Action Plans, and Measuring and Monitoring
What defines the gap in process i...,
How does gap size relate to urgen...,
What four lenses should drive gap...
54
cards
Six Sigma, ISO, and Baldrige Movements
Continuous Improvement Movements and Tools
51
cards
Reengineering Tools
What is the purpose of as is anal...,
Why use both qualitative and quan...,
What resource provides pocket siz...
44
cards
Do You Know Your SPC?
Article
64
cards
More Reengineering Tools
When do you use a scatter diagram...,
What does a positive correlation ...,
What does a negative correlation ...
70
cards
Process Mapping
What is process mapping 1,
How is process mapping different ...,
When should an organization condu...
30
cards
Historical Research – Types, Methods and Examples
What is historical research 1,
What is the main goal of historic...,
What types of sources are used in...
38
cards
Understanding Process Performance Metrics
What are process performance metr...,
Why are process performance metri...,
What is the main purpose of proce...
56
cards
Performance Measures
What are performance measures 1,
Why are performance measures impo...,
What is an outcome measure 3
20
cards
5 Best Practices for Risk Management
What is risk management 1,
Why is risk management important 2,
What is a risk management framewo...
26
cards
Managing Business Risk
What is the difference between a ...,
Why can simplifying a process inc...,
What is business risk in this lec...
30
cards
Project Management
What is a project per pmi 1,
Why is project management essenti...,
Two core pm enablers mentioned 3
38
cards
What is Operational Excellence?
What is operational excellence ge...,
Institute for operational excelle...,
Operational excellence society de...
47
cards
Checklist for Excellence in Business Processes
What is the checklist about 1,
Why start with customers 2,
Attribute 1 customer orientation ...
36
cards
Excellence in Business Processes
What is the checklist 1,
Why does customer orientation lea...,
Customer orientation core questio...
34
cards
Process Excellence: The Complete Guide
What is process excellence 1,
Alternate term 2,
Primary goal of process excellence 3
20
cards
Action Plans
What is the purpose of an action ...,
How do action plans differ from g...,
Two audiences an action plan must...
37
cards
Change Management
What is change management in oper...,
Why is change management often ov...,
Risk of neglecting change managem...
42
cards
ROI Overview
Purpose of this lecture 1,
Why quantify process improvements...,
Why quantify process improvements...
36
cards
Trends in operations management
What is the main goal of operatio...,
Why is staying current with opera...,
What are the benefits of streamli...
19
cards
Operations and Tech Trends
What 6 step methodology are we us...,
Why treat technology as an enable...,
Operational trend resiliency what...
24
cards
Business Technology Trends
https://www.velvetech.com/blog/top-technology-trends-in-business/
61
cards
Technology Insights
What does integration mean in pro...,
Three major integration types 2,
Why integration matters to ops 3
28
cards
Best Practices In Process Improvement
What has revolutionized process i...,
Most common obstacles in process ...,
First best practice step in proce...
31
cards
Class Summary
What is the overarching methodolo...,
What are the six diagnostic areas...,
Why start with diagnostic questio...
36
cards
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Operations: Performance Improvement
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