Behavioral Competencies
Leadership
- three behavioral competencies in the Leadership cluster: Leadership & Navigation; Ethical Practice; and Diversity, Equity & Inclusion.
- necessary for HR professionals while promoting integrity, accountability, inclusion and the organization’s core values
Behavioral Competencies
Leadership
Ethical Practice
knowledge, skills, abilities and other characteristics (KSAOs) needed to maintain high levels of personal and professional integrity, and to act as an ethical agent who promots core values, integrity and acountability throughout the organization
Behavioral Competencies
Leadership
Inclusion & Diversity
KSAO needed to create a work environment in which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, feel a sense of belonging and use their unique backgrounds and characteristics to contribute fully to the organization’s success
Behavioral Competencies
Leadership
Leadership & Navigation
KSAO needed to create a compelling vision and mission for HR that aligns with the strategic direction and culture of the organization, accomplish HR and organizational goals, lead and promote organizational change, navigate the organization, and manage the implementation and execution of HR initiatives
Behavioral Competencies
Interpersonal Skills
- three behavioral competencies in the Interpersonal cluster: Relationship Management, Communication and Global Mindset
- necessary for HR professionals to perform the collaborative and interpersonal aspects of their jobs
Behavioral Competencies
Interpersonal Skills
Communication
KSAO needed to effectively craft and deliver concise and informative communications, to listen to and address the concerns of others, and to transfer and translate information from one level or unit of the organization to another
Behavioral Competencies
Interpersonal Skills
Relationship Management
KSAO needed to create and maintain a network of professional contacts within and outside of the organization, to build and maintain relationships, to work as an effective member of a team, and to manage conflict while supporting the organization
Behavioral Competencies
Interpersonal Skills
Global Mindset
KSAO needed to value and consider the perspectives and backgrounds of all parties, to interact with others in a global context, and to promote a culturally diverse and inclusive workplace
Behavioral Competencies
Business
-three behavioral competencies: Business Acumen, Consultation and Analytical Aptitude
- necessary for HR professionals to identify, design, implement and evaluate HR solutions that meet business objectives
Behavioral Competencies
Business
Business Acumen
KSAO needed to understand the organization’s operations, functions, and external environment, and to apply business tools and analyses that inform HR initiatives and operations consistent with the overall strategic direction of the organization
Behavioral Competencies
Business
Consultation
KSAO needed to work with organizational stakeholders in evaluating business challenges and identifying opportunities for the desgin, implementation and evaluation of change initiatives, and to build ongoing support for HR solutions that meet the changing needs of customers and the business
Behavioral Competencies
Business
Analytical Aptitude
KSAO needed to collect and analyze qualitative and quantitative data, and to interpret and promote findings that evaluate HR initiatives and inform business decisions and recommendations
