Active listening
Communication technique to increase the engagement
between communicators and their audiences. It
involves two-way communication and attention to
nonverbal signs that indicate interest and reactions to
the message and speaker.
Framing
Process of constructing a message so that an
audience sees communicated facts in a certain way
and is persuaded to take a certain action.
Noise
In communication, any factor that can disrupt the
sending and receipt of a message—for example,
physical factors such as loud environments, cultural
factors such as a distinctive accent, or cognitive factors
such as the use of unfamiliar jargon.
Nonverbals
Components of a message apart from its words. This
could include physical gestures and posture and vocal
tones, volume, and speed.
