Consultation
Providing guidance to organizational stakeholders;
involves diagnosing problems or identifying
opportunities, developing effective solutions, winning
support for solutions, and implementing them
effectively.
Force-field analysis
Tool designed to analyze the forces favoring and
opposing a particular change; a group identifies and
weights factors that could influence an outcome in
either a negative or positive manner according to their
possible impact and then uses these factors to score
different opportunities.
J curve
Visualization of the impact of change on productivity. When change is introduced, there is typically a
decrease in productivity and then a gradual return to
or, ideally, a surpassing of previous levels of
productivity.
Multi-criteria decision analysis (MCDA)
Type of analysis in which a team determines critical
characteristics of a successful decision and then uses
a matrix to score each alternative and compare results.
SOAR analysis
Type of analysis in which a group identifies strengths,
opportunities, aspirations, and results; a framework
that combines fact finding with an organization’s goals
and desires, presenting an analysis of the
organization’s actual state and how it will measure
achievement.
