1
Q
What is benchmarking?
A
understanding position in relation to best practice
2
Q
What does benchmarking involve?
A
Understanding process, analysing them and comparing, making steps from this to close gaps.
3
Q
Benefits of benchmarking?
A
cost advantages achieved through efficiency and reduced waste
4
Q
Types of benchmarking
A
strategic, performance, process, functional, internal, external
A-level Business
flashcards
Decks in class (79)
# Cards
-
legal structure / ownership12
-
why do businesses exist? MR WHITE12
-
changing structure2
-
mission MR WHITE7
-
shareholders8
-
share value13
-
costs and profit MR WHITE9
-
ownerships and objectives16
-
External factors and business activity7
-
profit and cash flow MR WHITE7
-
interest rates2
-
Demographic factors6
-
ethics and environmental issues7
-
Business activity and the environment3
-
managers and leaders6
-
stakeholder mapping8
-
Stakeholder management4
-
Setting Marketing Objectives3
-
Market size and growth2
-
Influences on marketing objectives2
-
Marketing research and data5
-
Sampling9
-
Employer-Employee Relations18
-
Porter12
-
Hackman and Oldham6
-
Mass customisation7
-
Operational objectives4
-
Capital vs labour intensive production6
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Lean Production5
-
Break even analysis5
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Capacity Utilisation8
-
Core competencies4
-
Balanced Scorecard9
-
Triple Bottom line8
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mission and corporate17
-
elasticity of demand8
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Sources of finance13
-
inventory management12
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Marketing Mix - Product19
-
Marketing Mix - Pricing10
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Marketing Mix - Promotion11
-
Marketing Mix - Place7
-
Marketing Mix - People6
-
Marketing Mix - Process4
-
Marketing Mix - Physical Environment5
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Digital Marketing and e-commerce8
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SWOT4
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Adressing short and long term performance8
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organic and inorganic growth4
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mergers, takeovers and joint ventures6
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franchising4
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diseconomies of scale6
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economies of scope3
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Experience curve5
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synergies7
-
Ansoff's matrix5
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bowman's spinning clock1
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correlation3
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extrapolation, moving averages and confidence intervals4
-
financial objectives3
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HR objectives3
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Tannenbaum and Schmidt Continuum6
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blake mouton managerial grid7
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Overtrading4
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Human Resource Flow34
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flexible working5
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Greiner's model of growth10
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Bowman's Spinning Clock17
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Supply Chains7
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Financial Ratios19
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Segmentation, targeting and positioning22
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Retrenchment6
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Legislation22
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innovation9
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intrapenuership3
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benchmarking4
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Protecting intellectual property - patents8
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The Business Cycle10
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International markets17
