List 4 factors that can improve the patient experience in the ED
Communication that expresses empathy
Working as a high-functioning team
Setting realistic expectations regarding wait time
Clear discharge instructions
List 3 outcomes impacted (positively) by patient experience improvement
Health-related quality of life to patients
Reduced malpractice risk
Improved staff satisfaction
List 3 characteristics of Physician Burnout
OVERALL = work-related syndrome
Emotional exhaustion
Depersonalization
Sense of reduced personal accomplishment
Define Resilience
The ability of a person, community, or system to withstand, adapt, recover, rebound, or even grow from adversity, stress, or trauma.
Define an Impaired Physician
physician who is unable to practice medicine with reasonable skill and safety 2/2:
- mental or physical illness
- condition that adversely affects cognitive, motor, or perceptive skills
- substance abuse
Define Stress
A nonspecific response of the body to any demand that can have both positive and negative effects
Define Occupations Stress
When the resources of the individual are not sufficient to cope with the demands of the situation
List 2 risk factors for secondary traumatic stress (compassion fatigue)
List 3 individual wellness strategies
Physical exercise
Mindfulness meditation
Peer groups
List 3 interventions to improve healthcare organizational wellness
Establishment of a culture of psychological safety and peer support;
Alignment of incentives and rewards with the values of the professionals and the unit/department;
Elimination of documentation and other administrative burdens that are not mandated and do not contribute meaningfully to patient care
List 4 risks increased for elders in the ED
Nosocomial Infections
Delirium
Functional decline
Iatrogenic injuries
List 3 U/S findings of cardiac tamponade
Diastolic collapse of the RV
Loss of respiratory variation of IVC
Transvalvular flow velocity paradoxus
List 7 ideal examination types w/ a flat linear array U/S probe
Superficial structures!
Soft tissue
MSK
Appendicitis in thin child or adult
Lung evaluation for PTX
Procedural guidance
Ocular
Peripheral nerve blocks
List 2 ideal examination types w/ an endocavitary array U/S probe
Early pregnancy
Peritonsillar abscess
List 2 ideal examination types w/ a curved linear array U/S probe
Abdominal
Lung
List 3 ideal examination types w/ a phased array U/S probe
Cardiac
Abdominal
Lung
How much pericardial fluid is required to cause hemodynamic compromise?
50mL
What gallbladder wall thickness is abnormal?
> 3mm
What common bile duct diameter is abnormal?
> 6mm in age <60
then +1mm for each decade after 60
or generally >10mm in older pts
What U/S measurement of abdominal aortic diameter equals an aneurysmal size?
> 3cm
What EPSS measurement is abnormal?
> 7mm
= E-point septal separation (EPSS)
- distance between the anterior mitral valve leaflet and the ventricular septum measured using M-mode
List 6 causes of absent lung sliding on U/S
PTX
Pleural adhesions or consolidations
Blebs
Pleurodesis
Partial or complete pneumonectomy
Contralateral mainstem bronchus intubation
What U/S measurement of small bowel diameter is abnormal and may indicate SBO?
> 25mm
Define DIRECT (ON LINE) medical oversight
Real-time interaction with the prehospital providers via face-to-face or radio/telephone communications