Chapter 10- Small Groups Communication

Question 1

3 important ideas:

• Formation of group is natural to human. It fulfills needs for:
  
  1. Inclusion-
  2. Affection-
  3. Control-

Answer 1

1. Identified w/ others.
2. Love and esteem.
3. Exercise power.

Question 2

3 important ideas:
- Participating in groups does not mean we are effective.
Grouphate-

Answer 2

• Negative attitude towards working in groups.

Question 3

3 important ideas:

- Group participation helps us contribute to org and society.

Answer 3

Including Primary and Secondary groups.

Question 4

3 important ideas about Group Communication:

Answer 4

1. Formation of group is natural to human.
2. Participating in group does not mean we are effective.
3. Group participation helps us contribute to organization and society.

Question 5

Secondary groups

Answer 5

• Focus on task accomplishment.

- Meet secondary needs (control and achievement).

Question 6

Primary groups

Answer 6

• Satisfy primary needs for inclusion and affection. Close friends, family.
• Long term.
• Socialize and mold us into the people that we become.

Question 7

Primary and Secondary groups conclusion:

Answer 7

• There’s no pure primary and secondary groups. Secondary may serve the same purpose as primary.

Question 8

Groups becoming successful?
1. Better problem solving-

2. Critical thinking-
3. Social facilitation-

Answer 8

1. Having numerical advantage.
2. Spot flaws in others thinking and think of things other may not have.
3. Tendency for people to work harder in groups than individually.

Question 9

Small group communication-

Answer 9

Guild who shares common goals and coordinate their behavior.

Question 10

Characteristics of Small Group Discussion:

1. Small number of people:
2. Common purpose:
3. Connection to each other:
4. Influence to each other:

Small group vs team:

Answer 10

1. 3-15 people.
2. mutually interdependent purpose.
3. Sense of belonging.
4. Sense of cooperation among members.

Team=group (use interchangeably).

Question 11

Group roles-

Answer 11

Shared expectations each members have.

Question 12

Task and relational communication-

Answer 12

Positive atmosphere in the group.

Question 13

Task roles-

Answer 13

Role that move group to accomplish the task.

Question 14

Relational roles-

Answer 14

Help maintaining positive relational atmosphere.

Question 15

Individual/Self-Centered Roles-

Answer 15

Behavior that repaired the function of the group.

Question 16

Leaders-

Answer 16

Influence people and their behavior.

Question 17

Managers-

Answer 17

Coordinate and organize activities. Those who could be leader but not qualified.

Question 18

Leadership-

Answer 18

Those who modifies attitudes/behaviors of others to meet group goals and needs.

Question 19

Traits approach-

Answer 19

Leader are born, not made. Qualities: Taller, attractive, smarter…

Question 20

Function approach-

Answer 20

Task and social function have to be performed.

Performance of function responsible of ALL members.

Question 21

Fisher’s four functions of leaders-

Answer 21

1. Provide sufficient help processing info.
2. Enact variety of functions within group.
3. Help members clearing of what happens in group.
4. Focus on here and now.

Question 22

Styles Approach-

Answer 22

Patterns of behavior shown by leaders.

Question 23

Democratic leaders-

Answer 23

Encouraged decision making. Ownership.

Question 24

Laissez-faire leaders-

Answer 24

Title of leader but not involved in discussion. Members know what to do.

Question 25

Autocratic leaders-

Answer 25

Maintain tight control over group members. Give order.

Question 26

Source of power: A. Reward power- B. Punishment Power- C. Legitimate power- D. Referent power- E. Expert power-

Answer 26

A. provide tangible reward. B. Coercive power. Threat. C. Power from position you hold. D. Comes from liability. If they like you. E. Your expertise on an issue.

Question 27

Effective Small Group Practices: A. Equal participation- B. Consensus decision-making style- C. Cooperative conflict style- D. Respectful communication style-

Answer 27

A. Everyone have a voice in group. B. Everyone agreed on certain path. C. If there's conflict, everyone is considered. D. Everyone in group feels open to communicate.