What is a Problem?
Gestalt approach
-Restructuring:
changes the problem’s representation
Insight Problem-Solving
- often requires restructuring the problem
-Metcalfe and Wiebe (1987)
-Insight: triangle problem, chain problem
-non-insight: algebra
Warmth judgments every 15 seconds
-insight problems solved suddenly
-no insight problems solved gradually
Non-insight problems (analytically based problems)
Solved by a process of systemic analysis, often using techniques from our own experience
-Functional Fixedness:
restricting use of an object to its familiar functions
-Mental set
Information Processing Approach
-Newell and Simon
- operators:
actions taking the problem from one state to another. There are rules that specify which moves are allowed and which are not
-Means-end analysis –
reduce differences between initial and goal states
-sub goals: create intermediate states closer to goal
Importance of how a Problem is Stated
-mutilated-checkerboard problem
-think-aloud protocol
- shift in how one perceives elements of a problem
-Analogical transfer:
the transfer from one problem to another
Analogical problem solving
Using past problems solved in the past, to try and solve a new problem
Target problem
Problem trying to solve
Source problem
Problem that shares similarities and that illustrates how to solve the target problem
-Gick and Holyoak
-Duncker’s Radiation Problem
-Analogical encoding:
Process by which two problems are compared and similarities between them are determined
Trade-off strategy
Refers to a negotiating strategy in which one persons says to another “ill give you A, if you give me B”
Contingency strategy
Person gets what they want if something they want happens
-Analogical paradox:
it can be difficult to apply analogies in the lab, but people routinely use analogies in real world settings
-In Vivo problem solving research