certain people were born with special traits that made them great leaders
trait approach
a set of distinctive characteristics, qualities, or attributes that describe a person; inherent + unchanging overtime
traits
important leadership traits
intelligence, self confidence, determination, integrity, sociability
intellectual ability
intelligience
the ability to be certain about one’s competencies + skills
self-confidence
the desire to get the job done
determination
the quality of honesty + trustworthiness
integrity
a leaders inclination to seek out pleasant social relationships
sociability
-neuroticism
-extraversion
-openness
-agreeablesness
-conscientiousness
5 factor personality model
everyone has talents in which they excel/thrive + leaders are able to recognize + capitalize on not only their own strengths, but those of their followers
strengths leadership
the ability to perceive + express emotions, to use emotions to facilitate thinking, to understand + reason with emotions, + to effectively manage emotions within oneself + in relationships with others
emotional intelligence
what leaders do + how they act
behavioral approach
facilitate goal accomplishment
task behaviors
help followers feel comfortable with themselves, with each other, + with the situation in which they find themselves
relationship behaviors
individuals behaviors + decisions are based on the ________ of reality, ___ on reality itself
perception, not
tendency to rate all aspects of a person high because of overall ‘“liking”
halo effect
tendency to focus more heavily on recent observations of other’s behaviors
recency effect
tendency to compare other person’s characteristics to recently observed people
contrast effect
each step higher influenced more by the need to maintain consistency with factors internal to the perceiver
Ladder of Influence
-traditional management
-communication
-human resource management
-networking
four basic managerial roles
decision making, planning, controlling
traditional management
exchanging information within one’s workgroup
communication
motivating, disciplining, managing conflict, staffing, training
human resource management
socializing, politicking, interacting with outsiders
networking
