Chapter 3: Facility Management

Question 1

What are the four functions of the management process?

Answer 1

1. Planning: Setting goals and how to achieve them
2. Organizing: Arranging tasks, people and resources to accomplish work.
3. Leading: motivating, directing, influencing
4. Controlling: monitoring performance and company goals.

Question 2

monitoring performance and comparing it to goals is which phase of the management process?

Answer 2

Controlling.

Question 3

What are the 5 phases of project management?

Answer 3

Initiation
Planning
Execution
Monitoring/controlling
Closing

Question 4

What is the Initiation phase of project management?

Answer 4

analyze the needs in measurable objectives

Question 5

What is the Planning phase of project management?

Answer 5

estimate time, cost and resources needed

Question 6

What is the Execution phase of project management?

Answer 6

Project proceeds to completion

Question 7

What is the Monitoring/controlling phase of project management?

Answer 7

monitor progress, measure performance

Question 8

What is the closing phase of project management?

Answer 8

project accepted as completed once objectives met

Question 9

A common term for the structure of the facility is the ______ ______.

Answer 9

physical plant

Question 10

A manager may participate in a _____ at the factory to ensure the equipment specifications are made.

Answer 10

Factory Acceptance Test (FAT)

Question 11

What is a Factory Acceptance Test?

Answer 11

A Factory Acceptance Test (FAT) is a verification process where a product or system is tested at the manufacturer’s site to ensure it meets the customer’s specifications and requirements before it is shipped and installed

Question 12

What does LED stand for?

Answer 12

Light emitting diodes

Question 13

A building planning teams determines the project needs and scope in a document called the _____________ or a simular term.

Answer 13

Program of requirements

Question 14

A design team uses a program of requirements to develop _____, which consists of a narrative and figures describing the project.

Answer 14

Basis of design

Question 15

What must be issued before a facility manager can schedule sanitation services to prepare for populating a new or updated space?

Answer 15

Certificate of occupancy.

Question 16

Direct or indirect cost?
Trash collection

Answer 16

Indirect

Question 17

Direct or indirect cost?
Radiographs for veterinary care

Answer 17

Indirect

Question 18

Direct or indirect cost?
Blood collection for a study

Answer 18

Direct

Question 19

Direct or indirect cost?
administering test substance dose

Answer 19

indirect

Question 20

Direct or indirect cost?
Changing mouse room cages

Answer 20

Direct

Question 21

Direct or indirect cost?
Rabies vaccinations for dogs

Answer 21

Indirect

Question 22

When comparing two species (such as mice or rabbits) How would you determine what species would generate the most per diem funds in a facility

Answer 22

Calculate maximum daily revenue for each species, choose the one that generates the most.

Question 23

When is it best to determine a per diem rate based on time and materials?

Answer 23

new species or new services.