What is nonverbal communication?
Communication without words—like facial expressions, eye contact, gestures, tone, or body language.
Why did the Botox example matter in the intro?
It showed how freezing your face removes expression → makes it harder to read emotions → proves how important nonverbal cues are.
What does “you cannot not communicate” mean?
Even when you’re silent or still, you’re sending a message.
Why is nonverbal communication valuable?
It helps us interpret meaning beyond words, guides how we respond, and often reveals more truth than what people say.
How does nonverbal help in relationships?
It starts connections (eye contact, touch), shows emotions, and signals if we want to continue or end a convo.
Why is nonverbal ambiguous?
Same behavior can mean different things—like crossing arms = cold, upset, or just comfortable.
How is nonverbal culturally based?
Different cultures have different “rules” for gestures, space, or touch. What’s normal in one culture may feel strange in another.
What is attribution error in nonverbal?
When we wrongly assume someone’s behavior is because of their personality instead of outside factors.
What does “omnipresent” mean in nonverbal?
It’s always there. Even silence, posture, or walking speed communicates something.
Is nonverbal a universal language?
Sometimes—basic emotions (like happiness or sadness) are recognized everywhere, but context still matters.
How can nonverbal cause misunderstandings?
People may misread cues, like assuming a wink means joking or thinking a serious tone sounds “fake.”
Do people usually trust words or nonverbal more?
Usually nonverbal—because it feels more “real.” Research says 60–93% of meaning comes from nonverbal.
What is complementing?
Using nonverbal to add to words.
Ex: “I’m excited!” + jumping up and down.
What is contradicting?
Nonverbal says the opposite of words.
Ex: Saying “I’m fine” while frowning.
What is accenting?
Emphasizing words with nonverbal.
Ex: Slamming table while saying “No!”
What is repeating?
Nonverbal repeats words.
Ex: Saying “yes” while nodding.
What is regulating?
Nonverbal controls conversation flow.
Ex: Nods, eye contact = keep talking; looking at watch = time to end convo.
What is substituting?
Nonverbal replaces words.
Ex: Shrug = “I don’t know.” ✌️ = peace sign.
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syllabus21
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Chapter 311
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Chapter 518
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Chapter 49
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Chapter 7: Self-Disclosure & Conversations11
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Chapter 7 - Section 2: Effective Conversations10
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Chapter 7 - Section 3: Listening Fundamentals9
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Chapter 7 - Section 4: Active Listening Skills6
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Chapter 7 - Section 5: Digital Listening & Communication6
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Chapter 9 Managing Conflict32
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Chapter 10 Supporting Others6
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Chapter 2 - Introducing Interpersonal Communication & Social Cognition2
