Configuration Management Database

Question 1

What is defined as a series of tables
containing assets and services
controlled by a company?

Answer 1

– Configuration Management

Database (CMDB)

Question 2

What is a CI?

Answer 2

– Configuration Item
– Can be tangible (hardware,
software, servers, etc.) or
intangible (services, email, etc.)

Question 3

Which ServiceNow product can be

used to populate the CMDB?

Answer 3

– Discovery

Question 4

What are the three key tables in the

CMDB?

Answer 4

– cmdb
– cmdb_ci
– cmdb_rel_ci