Module 3 Week 3

Question 1

Which of these is a disadvantage of using email?

Answer 1

It is not as secure, private, and confidential as people think.

Question 2

Which of these zip codes is written correctly?

Answer 2

74820-2772

Question 3

When addressing a letter, it is recommended that you use a(n) ____ type font to help expedite delivery.

Answer 3

standard

Question 4

Which of these words should be capitalized?

Answer 4

Tylenol

Question 5

A release would be required to give information about a patient to:

Answer 5

life insurance questionnaire.

Question 6

When you annotate the incoming mail, you:

Answer 6

identify for the physician important points to be noticed.

Question 7

The characteristic feature of the ____ letter style is that the dateline, complimentary close, and typed signature begin a bit right of center.

Answer 7

modified block

Question 8

Adverbs commonly end in:

Answer 8

-ly

Question 9

A ____ sentence contains two or more independent clauses, separated by a comma.

Answer 9

compound

Question 10

When using the three-read system of proofreading, which of the following do you check for first?

Answer 10

errors in composition

Question 11

Which of these are used to provide specific written instructions regarding the examinations and diagnostic tests performed in your office?

Answer 11

information sheets

Question 12

If you receive a letter or package that you suspect is contaminated, you should:

Answer 12

wash your hands thoroughly with soap and water.

Question 13

How many sheets of paper are in a ream?

Answer 13

500

Question 14

Which mail service is used to ensure that mail is delivered only to a specific addressee or an authorized agent of the addressee?

Answer 14

restricted delivery

Question 15

Which of these statements is true?

Answer 15

Emails can be sent or forwarded without your knowledge or permission.

Question 16

When typing a business letter, the sender’s name is entered ____ space(s) below the closing.

Answer 16

four

Question 17

Which of the following would be sent to a licensing board?

Answer 17

professional letter

Question 18

The first step in composing a letter is to:

Answer 18

determine what information needs to be included.

Question 19

A form letter would not be appropriate for:

Answer 19

outlining an accident victim’s injuries.

Question 20

There are three letter styles. Which of the following is not considered a letter style?

Answer 20

partial block letter

Question 21

Any identified materials to be sent with the letter

Answer 21

enclosures

Question 22

Writer’s title, if appropriate

Answer 22

title

Question 23

Preprinted name, complete address, and phone number (optional)

Answer 23

letterhead

Question 24

Content of the letter

Answer 24

body

Question 25

Initials of the letter’s typist

Answer 25

reference initials