Script [Phase 3 Block 1]

Question 1

Block 1:Q1

Answer 1

How are you getting customers right now? Ads, referrals, SEO, or something else?
- listen for: inconsistent, nothing systematic, tried and failed

Question 2

Block 1: Q2

Answer 2

Do you have a website? Does it actually bring you business or just sits there?
- Listen for outdated, no traffic, doesn’t convert

Question 3

Block 1: Q3

Answer 3

What happens when someone contacts you at 8pm or on Saturday?
- listen for: nothing, voicemail, lost to competitors

Question 4

Block 1: Q4

Answer 4

How long does it take your team to follow up with new leads?
- listen for: hours, days, inconsistent, manual

Question 5

Block 1: Q5

Answer 5

What’s costing you the most time right now- finding leads, following up, or managing operations?
- listen for: specific pain point you can solve