Technical communication Flashcards

(10 cards)

1
Q

Technical communication is a broad field and includes any form of
communication that exhibits one or more of the following characteristics:

A
  • Communicating about technical or specialized topics, such as
    computer applications, medical procedures, or environmental
    regulations.
  • Communicating by using technology, such as web pages, help
    files, or social media sites.
  • Providing instructions about how to do something, regardless of
    how technical the task is or even if technology is used to create or
    distribute that communication.
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2
Q

Difference between General communication and Technical Communication

A

General communication
Technical Communication

  • Contains a general message Contains a technical message
  • Informal in style and approach. Mostly formal
  • No set pattern of communication. Follows a set pattern
  • Mostly oral. Both oral and written
  • Not always for a specific audience. Always for a specific audience
  • Does not involve the use of technical vocabulary or Usually involve graphics

graphics, etc.

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3
Q

Synchronous Communication:-

A

scheduled real time interactions by phone, video, or in
person.

Eg: video conferencing, web conferencing, live chats,white boarding etc

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4
Q

Asynchronous communication:-

A

interaction without real time conversations, replies
may be delayed

Eg: E-mail, Video recording, Cloud collaborations

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5
Q

FEATURES OF TECHNICAL COMMUNICATION

A

Technical communication takes place when professionals discuss a topic with a
specific purpose with a well-defined audience.

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6
Q

Technical communication usually
has the following objectives:

A

To provide organized information that aids in quick decision-making

  • To invite corporate joint ventures
  • To disseminate knowledge in oral or written form
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7
Q

Requisites of Technical Communication

A
  • As the professional world becomes more diverse,
    competitive, and result-oriented, the importance of technical communication skills continues to
    increase. In fact, technical communication skills are crucial to professional success today
    because success in communicating in the technical environment will depend not just on an
    effective style but on the ability to analyse, organise, and present essential information
    effectively.
  • Revolution in information technology is having a profound impact on technical communication
    tasks, and new kinds of communications tasks or skills will be required in the changed
    technological environment.
  • These skills include knowledge of high-tech communication
    capabilities, ability to present and explain complex technical information in a simple and
    familiar style, ability to understand and explain quantitative data, cultural awareness
    capability, and ability to analyse and prioritise information.
  • The changes that have taken place
    in the field of science and technology reflect several developments in the way technical
    communication skills are viewed.
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8
Q

Organizational Communication

A
  • Upward
  • Downward
  • Diagonal
  • Horizontal
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9
Q

Purpose of technical communication

A
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10
Q

ABC OF TECHNICAL COMMUNICATION

A

Accuracy, Brevity, and Clarity.

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