Week 4 Flashcards

(18 cards)

1
Q

What are the key drivers of workforce diversity?

A

Globalization, technological development, and demographic changes.

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2
Q

What are primary diversity dimensions?

A

Visible characteristics such as gender, ethnicity, and race.

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3
Q

What are secondary diversity dimensions?

A

Characteristics such as education, geographic location, and family status.

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4
Q

What are tertiary diversity dimensions?

A

Organizational characteristics such as hierarchical level or employment status.

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5
Q

What are the three diversity management perspectives?

A

Discrimination and fairness; access and legitimacy; integration and learning.

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6
Q

What is the goal of the discrimination and fairness perspective?

A

Treat everyone equally and eliminate discrimination.

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7
Q

What is a limitation of the discrimination and fairness perspective?

A

It may pressure minority groups to assimilate.

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8
Q

What is the access and legitimacy perspective?

A

Using diversity to connect with diverse markets.

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9
Q

What is the integration and learning perspective?

A

Leveraging diversity to improve learning, decision-making, and innovation.

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10
Q

What are the three types of e-HRM?

A

Operational e-HRM, relational e-HRM, and transformational e-HRM.

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11
Q

What does operational e-HRM involve?

A

Automation of administrative HR tasks such as payroll.

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12
Q

What does relational e-HRM involve?

A

Supporting interactions between managers and employees through HR systems.

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13
Q

What does transformational e-HRM involve?

A

Using HR technology to support strategic HR processes such as recruitment and development.

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14
Q

What are the three types of e-HRM users?

A

Non-users, operational users, and power users.

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15
Q

Which type of e-HRM user contributes most to organizational success?

A

Power users.

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16
Q

What is the Categorization–Elaboration Model (CEM)?

A

A model explaining how diversity can lead either to social categorization and conflict or to improved decision-making through diverse perspectives.

17
Q

What is the hybrid automation–augmentation approach to AI in HR?

A

A system combining automation of HR tasks with AI systems that support human decision-making.

18
Q

What HR functions commonly use AI?

A

Recruitment screening, performance management, coaching, and training.