3.2 Flashcards

(21 cards)

1
Q

what is business growth

A

Business growth is the point at which a business needs to expand and
seeks options to generate more profits

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2
Q

what are the objectives of growth

A
  1. achieve EOS
  2. gain MS
  3. increased market power
  4. increased profitability
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3
Q

what are the different types of economies of scale

A

risk baring
financial
marketing
technological
managerial
purchasing

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4
Q

what are the issues of growth

A
  1. DEOS
  2. internal communication
  3. overtrading
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5
Q

what is DEOS

A

the costs are rising faster than output

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6
Q

what is overtrading

A

firm accepts more orders than it can deal with

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7
Q

what is a merger

A

A merger is a legal deal to bring two businesses together under one
board of directors

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8
Q

what is a takeover

A

This is a legal deal where one larger business purchases a smaller one

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9
Q

tactical reasons for a takeover or merger

A

Attempt to ensure increased
market share

Access to technology, staff or
intellectual property

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10
Q

strategic reasons fir takeover or merger

A

Access to new markets

Improved distribution networks

Improved brand awareness

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11
Q

what is horizontal integration

A

Businesses operating in the same sector (e.g. tertiary) merge or
takeover another business in the same sector

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12
Q

what is vertical integration

A

Vertical integration is when one business in one sector takes over or mergers with a business in another sector or part of the supply chain

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13
Q

what is organic growth

A

Organic growth is the process of business growth which comes from
internally within the business. This is the opposite of mergers and
takeovers where growth comes from sources external to the
business.

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14
Q

what is inorganic growth

A

Inorganic growth means that a business has grown by:

A merger

A takeover (also known as an acquisition)

A joint venture

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15
Q

how can a business grow organically

A

Increasing the product range

Opening more branches

Taking on more staff

Increasing production

Renting larger premises

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16
Q

advantages of organic growth

A

Cheaper than merging

Retains the company culture

Higher production levels means
economies of scale and lower
average costs

More influence comes with more
market share, can start setting
prices for the industry

17
Q

disadvantages of organic growth

A

Long period between investment
and return on investment

Growth may be limited and is
dependent on reliability of sales
forecasts

New markets and countries can be
dangerous to enter into without
buying a business already
operating in that country

18
Q

what is a small business

A

The usual definition of small and medium sized enterprises (SMEs) is
any business with fewer than 250 employees.

19
Q

what are the differentiation strategies of a small business

A

Creates value; highlights quality or
durability of the product

Non-price competition; a
differentiation strategy will focus on
other ways of attracting customers
such as taste and style

Brand loyalty; a differentiation
strategy can gain customer loyalty

No perceived substitute; a
differentiation strategy that focuses
on quality and design may give the
impression that there are no suitable
substitutes in the marketplace

20
Q

how do small businesses use customer service

A

due to them being small they can gain a good connection with consumers