3.6 Flashcards

(8 cards)

1
Q

what are the causes of change in business

A

changes in organisational size

poor business performance

new ownership

transformational leadership

the market and other external factors (PESTLE)

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2
Q

what are some effects of change

A

competitiveness

productivity

financial performance

Stakeholders (internal)

Stakeholders (external)

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3
Q

what is change management

A

planning and implementation of change in a way that is mindful of those who will be affected by the changes

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4
Q

what is planned change

A

Refers to change which is planned by the top management of a business, proactive and long-term

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5
Q

what is emergent change

A

This is change that happens at any level in the organisation and is the result of an event or need, reactive to events, short-term

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6
Q

what is Scenario planning

A

process of anticipating possible changes in a business’s situation and devising ways of dealing with them. It
incorporates the features of contingency planning.

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7
Q

what are the degrees of risk mitigation

A

Risk acceptance

Risk avoidance

Risk limitation

Risk transference

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8
Q
A
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