3.4 Flashcards

(25 cards)

1
Q

what are corporate influences

A

factors that will have an impact on business decisions

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2
Q

corporate timescales

A

refers to expectation within a business of when a return on investment will be achieved

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3
Q

what is corporate social responsibility

A

a management approach where companies integrate social and environmental concerns into their business operations to benefit society and the environment. It involves a company’s pledge to act ethically and sustainably.

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4
Q

what is evidence based decision making

A

decisions relating to businesses based on evidence and data which is valid and trusted information.

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5
Q

advantages of evidence based decision making

A

useful guidance, less liable to error, options can be stimulated

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6
Q

disadvantages of evidence based decision making

A

biast, no ethical considerations, time consuming, lacks creativity.

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7
Q

what is corporate culture

A

the norms and values of the business

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8
Q

strong corporate culture

A

good communication, core values focus, reqruitment and training to find correct individuals who fit the culture the best, based around history of the firm, founders and tradition.

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9
Q

wear corporate culture

A

business failure, inconsistent customer service, demotivated workforce, poorly managed, lacks flexibility.

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10
Q

what is power culture

A

strong owner, manager, main owner makes decisions, autocratic leadership style link

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11
Q

what is role culture

A

clear rules and procedures, individuals are aware of position in the hierarchy

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12
Q

what is handy’s role culture

A

Handy’s role culture is one where work is based on a person’s specific job title, role, and strict rules. Power is determined by your position in the hierarchy, and employees are expected to follow established procedures and be accountable for their designated area

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13
Q

what is task culture

A

paternalistic, teams that work in large organisation, matrix structure

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14
Q

person culture

A

freedom, individual, lassie faire

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15
Q

how is corporate culture formed

A
  • based around ethos of the firm
  • what the firm does
  • degree to which products sold have changed overtime
  • recruitment process
  • attitude to customer services
  • working hours
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16
Q

difficulties in changing culture

A

strong cultures are hard to change because a culture consists of interlocking each other,l

  • goals
  • roles
  • processes
  • attitudes
17
Q

what are ethics

A

moral principles that govern behaviour of a business

18
Q

what are morals

A

standouts of behaviour, principles of right and wrong

19
Q

what are trade offs

A

arises where having more of one thing potentiality results in heavily less than other

20
Q

what are ethical decisions

A

businesses appear to be doing the correct thing sometimes firms just wish to make a profit

21
Q

limitations to ethical sourcing

A

expensive, some consumers don’t care about it, increases costs so firms may have to raise prices causing reduced MS

22
Q

what is corporate social responsibility (CSR)

A

business approach to sustanible development, by delivering social economic and environmental benefit to stakeholders

23
Q

advantages of CSR approach

A

happy consumers, happy staff, staff motivation increased, enter new markets, happy suppliers,

24
Q

negatives of CSR approach

A

expensive, some target market don’t care

25