chapter 5 Flashcards

(36 cards)

1
Q

organising

A

process that initiates implementation of plans by carifying jobs and working relationships and effectivetly deploying resources for attainment of identified and desrired results

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2
Q

steps in the process of organising

A
  1. identification and devision of work
  2. depatmentalisation
  3. assignment of duites
  4. establishing authority and reposting relationship
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3
Q

importance of organising

A
  1. benefits of spcialisation
  2. clarity in the working relationships
  3. optimum utilisation of resources
  4. adaptation to change
  5. effective administration
  6. development of personnel
  7. expansion and growth
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4
Q

the organisational structure

A

the framework within which mangerial and operating tasks are performed

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5
Q

what gives organisational structure the shape to a large extend ?

A

the span of organisation

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6
Q

span of management

A

the number of subordinates that can be effectively managed by a superior

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7
Q

two types of organising structure

A
  1. functional structure
  2. departmental structure
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8
Q

functional structure

A

grouping of jobs similar nature under functional and organising those major functions as separate department creates a functional structure.

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9
Q

advantages of functional structure

A
  1. occupational structure
  2. increasing managerial and occupational efficiency
  3. minimum duplication of efforts
  4. control and coordination with a department
  5. training of employees
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10
Q

disadvantages of functional structure

A
  1. less emphasise on overall enterprise objectives than the objectives pursued by the fictional head
  2. problems in coordination
  3. conflict of interest
  4. inflexibility
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11
Q

suitability of functional structure

A

It is most suitable when the size of the organisation is large, has a diversified activities and operations require a high degree of specialisation.

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12
Q

divisional structure

A

the organisation structure which comprises separate business units or division

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13
Q

advantages of divisional structure

A
  1. development of varied skills in a divisional head
  2. flexibility
  3. facilities expansion and growth
  4. provides a proper basis for performance measurement
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14
Q

disadvantages of divisional structure

A
  1. conflict may arise among different divisions
  2. may ignore organisational interest
  3. increase in cost
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15
Q

suitability of divisional structure

A

those business enterprises where a large variety of products are manufactured using different productive resources

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16
Q

formal organisation

A

the organisational structure which is designed by the management to accomplish a particular task`

17
Q

features of formal organisation

A
  1. this clarifies who has to report to whom
  2. means to achieve the objectives specified in the plans
  3. deliberately designed by the top management
  4. efforts of various departments are coordinated, interlinked and integrated through formal organisation
18
Q

advantages of formal organisation

A
  1. easier to fix responsibility
  2. no ambiguity in the role that each member has to play
  3. unity of command is maintained
  4. effective accomplishment of goals
  5. provides stability to the organisation
19
Q

limitations of formal organisations

A
  1. the formal communication may lead to procedural days
  2. poor organisation practices may not provide adequate recognition to creative talent
  3. difficult to understand all human relationships in an enterprise
20
Q

features of informal organisation

A
  1. from within the formal organisation
  2. standards of behaviour evolve from group norms
  3. independent channels of communication
  4. emerges spontaneously
  5. no definite structure or form.
21
Q

informal organisation

A

Interaction among people at work gives rise to a ‘network of social relationships among employees’

22
Q

features of informal organisation

A
  1. independent channels of interaction
  2. from within the formal organisation
  3. no definite structure or form
  4. emerges spontaneously
  5. standard of behaviour evolve from group norms
22
Q

advantages of informal organisation

A
  1. faster speared of information
  2. contributes towards fulfilment of organisational objectives
  3. full fill social needs of the members
23
Q

disadvantages of informal organisation

A
  1. rumours
  2. resistance to change may delay or grow
  3. pressures members to conform to group expectations
24
delegation
the downward transfer of authority from a superior to a subordinate
25
elements of delegation
1. authority 2. responsibility 3. accountability
26
authority
the right of an individual to command his subordinates and to take actions within the surplus of his position
27
authority flows from _____ to ______
top to bottom
28
responsibility
the obligation of a subordinate to properly perform the assigned duty
29
responsibilities flows
upwards
30
accountability
being answerable for the final outcomes
31
can accountability be transferred
no
32
accountability flows
upwards
33
importance of delegation
1. motivation to employees 2. effective management 3. basis of management hierarchy 4. facilitation of growth 5. employee development 6. better coordination.
34
decentralisation
the inner in which decision making responsibility are divided among hierarchal levels
35
importance of decentralisation
1. relief to top management 2. develop managerial talent for the future 3. facilitates growth 4. quick decision making 5. develops. initiative among subordinates 6. better control