Human Resources

Question 1

What is the formula for productivity

Answer 1

Total output / output per worker

Question 2

How to improve productivity

Answer 2

Increase training
Increase motivation
Improve recruitment
Improve technology
Improve leadership/organisations
Outsourcing

Question 3

What are the benefits of improving productivity

Answer 3

Lower unit costs
Can meet rises in demand
Lower defects on some cases

Question 4

What is absenteeism

Answer 4

Percentage of days missed by employees over a period of time

Question 5

How to calculate absenteeism

Answer 5

No.employees absent/no.employee days available x 100

Question 6

What is labour turnover

Answer 6

Percentage of employees that left a business over a period of time

Question 7

What is the formula for labour turnover

Answer 7

No.staff leaving/average no.staff x100

Question 8

Why do employees leave the business

Answer 8

Retirement
Maternity
Business strategy
Redundancies
Poor motivation
Competitors action

Question 9

What is labour retention

Answer 9

Percentage of employees that stayed in a business over a period of time

Question 10

What is the formula for labour retention

Answer 10

No.employees that stay in a business /average number of employees in a period x 100

Question 11

Benefits of employees leaving the business

Answer 11

Brings new ideas into the business

Question 12

Drawbacks of employees leaving the business

Answer 12

Lots of costs for recruitment
Poor brand reputation
Disruption to production
Loss of skills

Question 13

Method of improving labour turnover

Answer 13

Financial rewards - commission higher salaries piece rate
Employee share ownership - giving employees part ownership of the business
Consultation strategies - discussing with employees about major decisions to give them a option and a say which makes the feel valued
Empowerment strategies - gives employees authority to make decisions (delegation) which makes the feel empowered