A _____ is a tool used in quality management.
Checklist (Quality management uses include quality metrics, checklists, quality control charts, Pareto diagrams, and fishbone diagrams among others.)
A _____ is an organizational group responsible for coordinating the project management function throughout an organization.
Project Management Professional (In the 1990s, many companies began creating Project Management Offices to help them handle the increasing number and complexity of projects. A Project Management Office (PMO) is an organizational group responsible for coordinating the project management function throughout an organization.)
A difference between operations and projects is that operations end when their objectives have been reached, whereas projects do not.
False (Projects are different from operations in that they end when their objectives have been reached or the project has been terminated.)
A difference between strategic and tactical goals is:
strategic goals are long-term in nature whereas tactical goals are short-term. (Tactical goals are generally more specific and short-term than strategic goals, which emphasize long-term goals for an organization.)
A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.
calendar (A Gantt chart was developed by Henry Gantt for scheduling work in factories. A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in calendar form.)
A project manager’s primary role is to provide the funding for a project.
False (A project sponsor usually provides the direction and funding for a project.)
A project’s stakeholders include its customers, users, and suppliers.
True (Stakeholders are the people involved in or affected by project activities, and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents of a project.)
An important tool for project scope management is _____.
a work breakdown structure (Scope management uses scope statements, work breakdown structures, statements of work, requirements analyses, scope management plans, scope verification techniques, and scope change controls.)
Earned value management is a tool primarily used in resource management.
False (Project budgets, net present value, return on investment, payback analysis, and earned value management are tools used in cost management.)
Effective program managers recognize that managing a project is much more complex than managing a program.
False (Effective program managers recognize that managing a program is much more complex than managing a single project.)
Enterprise project management software is also known as a _____ tool of project management software.
high-end (Project management software tools can be divided into three general categories based on functionality and price. One of these tools are high-end tools which are sometimes referred to as enterprise project management software.)
Fast tracking is an example of a tool used in _____ management.
Schedule (Schedule management tools include Gantt charts, project network diagrams, critical path analysis, crashing, fast tracking, and schedule performance measurements.)
Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which constraint is Galaxy currently facing?
Resources (Every project is constrained in different ways. For some projects, resources are the main concern.)
Good project managers assume that their definition of success is the same as the sponsors.
False (Good project managers do not assume that their definition of success is the same as the sponsors. They take the time to understand their sponsors’ expectations and then track project performance based on important success criteria.)
In which of the following areas of management is payback analysis most likely to be used?
Cost (Tools used in cost management include payback analysis, earned value management, project portfolio management, and cost estimates among others.)
It is mandatory for project managers working on large information technology projects to be experts in the field of information technology.
False (Project managers for large IT projects do not have to be experts in the field of IT, but they must have working knowledge of various technologies and understand how the project would enhance the business.)
Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?
Human relations skills (Achieving high performance on projects requires soft skills, otherwise called human relations skills. Project managers need good soft skills to understand, navigate, and meet stakeholders’ needs and expectations. They need to be able to listen actively to what others are saying, help develop new approaches for solving problems, and then persuade others to work toward achieving project goals.
Managing the triple constraint primarily involves making trade-offs between resources and quality.
False (Managing the triple constraint involves making trade-offs between scope, time, and cost goals for a project. Experienced project managers know that one must decide which aspect of the triple constraint is most important.)
Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?
Project environment knowledge (The project environment differs from organization to organization and project to project, but some skills will help in almost all project environments. These skills include understanding change and understanding how organizations work within their social, political, and physical environments. Project managers must be comfortable leading and handling change, because most projects introduce changes in organizations and involve changes within the projects themselves.)
Maturity models, statistical methods, and test plans are examples of tools used in quality management.
True (Quality metrics, maturity models, statistical methods, and test plans are some of the tools used in quality management.)
Opponents of a project do not belong to the category of stakeholders.
False (Stakeholders are the people involved in or affected by project activities, and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents of a project.)
Project procurement management mainly involves:
buying goods and services for a project from outside the performing organization. (Project management knowledge areas describe the key competencies that project managers must develop. Project procurement management involves acquiring or procuring goods and services for a project from outside the performing organization.)
Project procurement management primarily involves identifying stakeholder needs while managing their engagement throughout the life of the project.
False (Project management knowledge areas describe the key competencies that project managers must develop. Project procurement management involves acquiring or procuring goods and services for a project from outside the performing organization.)
Projects should be developed in increments.
True (A project is developed using progressive elaboration. Projects are often defined broadly when they begin, and as time passes, the specific details of the project become clearer. Therefore, projects should be developed in increments.)
