Chapter 13 - Information Systems

Question 1

What is an information system?

Answer 1

A system that collects, processes, stores and distributes information to support decision-making and control.

Question 2

What are the main types of information system?

Answer 2

Transaction Processing Systems (TPS); Management Information Systems (MIS); Decision Support Systems (DSS); Executive Information Systems (EIS).

Question 3

What is a Transaction Processing System (TPS)?

Answer 3

A system that records routine, day-to-day transactions.

Question 4

What is a Management Information System (MIS)?

Answer 4

A system that summarises TPS data into regular management reports.

Question 5

What is a Decision Support System (DSS)?

Answer 5

A system that supports complex, non-routine decision-making using models and data.

Question 6

What are the benefits of information systems?

Answer 6

Improved decision-making; efficiency; accuracy; control; speed.

Question 7

What are the risks of information systems?

Answer 7

Cybersecurity risk; system failure; poor data quality; implementation risk.

Question 8

When should information systems be discussed in an exam?

Answer 8

When analysing operational efficiency, decision-making quality, or technology risk.