Chapter 6 - Strategic Capability Flashcards

(11 cards)

1
Q

What are Critical Success Factors (CSFs)?

A

Key areas where an organisation must perform well to succeed.

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2
Q

When should CSFs be used in an exam?

A

When identifying what drives success in an organisation or industry.

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3
Q

What is the 9Ms model used for?

A

Conducting a resource audit.

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4
Q

What are the 9Ms?

A

Men; Money; Machines; Materials; Markets; Methods; Management; MIS; Make-up.

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5
Q

When should the 9Ms model be used in an exam?

A

When analysing internal resources and constraints.

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6
Q

What are Core Competences?

A

Activities and processes that provide sustainable competitive advantage.

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7
Q

When should Core Competences be used in an exam?

A

When evaluating long-term competitive advantage.

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8
Q

What is Porter’s Value Chain?

A

A model analysing activities that add value to products or services.

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9
Q

When should Value Chain analysis be used in an exam?

A

When analysing cost leadership or differentiation internally.

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10
Q

What is the BCG Matrix used for?

A

Analysing product portfolios and allocating resources.

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11
Q

When should the BCG Matrix be used in an exam?

A

When evaluating product mix and investment decisions.

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