________l is one of the major keys to effective management. It serves as the basis for determining who should be promoted to a higher position.
Performance appraisal
_________ is a process of evaluating an individual in order to arrive at an objective human resource decision.
Performance appraisal
The Purposes of Performance Appraisal. (3)
- Strategic Purpose
- Administrative Purpose
- Developmental Purpose
The strategic purpose provides feedback systems on the behaviors and results that exhibit organizational goals.
Strategic Purpose
The ________ provides information relative to performance appraisal used in decisions for salary adjustments, promotion, retention and termination, layoff, and recognition of individual performance.
administrative purpose
The third purpose of performance management is to develop employees who are effective in their jobs.
Developmental Purpose
The Criteria in the Development of a Measuring Instrument (4)
- Validity
- Reliability
- Acceptability
- Specificity
_______is the extent to which the performance measure assesses all the relevant aspects of performance. Often, it is referred to as content validity.
Validity
Ratings may be considered reliable if they are consistent.
Reliability
_________ refers to whether the people who use the performance measure accept it.
Acceptability
_______ is the extent to which the performance measure gives specific guidelines to employees about what is expected of them and how they can meet these expectations.
Specificity
3 Approaches to Performance Management
- Comparative Approach
- Behavioral Approach
- Result Approach
The _________ of performance measurement consists of techniques that require the rater to compare the individual’s performance with that of others.
comparative approach
This approach usually uses some overall assessment of the individual’s performance or worth and seeks to develop some ranking of the individual within a given work group.
comparative approach
The employees to be rated are ranked from the most efficient to the less capable in each trait or quality used in judging the employees’ performance.
Ranking
3 techniques under comparative approach
a. Ranking
b. Paired Comparison Method
c. The Checklist Method
This method provides a comparison of the relative qualities of performance among all the employees in a group or unit.
Ranking
The employees to be rated are ranked from the most efficient to the less capable in each trait or quality used in judging the employees’ performance.
Ranking
Under this method, the name of each employee who is to be rated is written on a card.
Paired Comparison Method
In the process, the person rating determines which of the two employees in each pair is superior in terms of the trait being considered.
Paired Comparison Method
This rating method provides a number of traits or factors with corresponding definitions for evaluating employees.
The Checklist Method
The _________ focuses on the behavior an employee exhibits while performing the job.
behavioral approach
Performance management attempts to define the behaviors necessary to be effective in the job.
behavioral approach
The various techniques under this approach require managers to assess the extent to which an employee exhibits these behaviors.
behavioral approach
