Communication & Negotiation

Question 1

Neg & Coms - Level 1

How did you communicate in the tender report?

Answer 1

• Written and numerical forms
• Use of tables as source of comparison
• Quality score

Question 2

Neg & Coms - Level 1

Why was visual communication important?

Answer 2

Understandable for less techincal client’s

Question 3

Neg & Coms - Level 1

London - How did you agree and formalise the final pricing?

Answer 3

• Discussed & agreed tender sum following a series of negotiations
• Pricing schedule formed part of the contract documents

Question 4

Neg & Coms - Level 1

What communication methods do you use, in your line of work?

Answer 4

• Reports
• E-mails
• Oral comms
• Contractual certificates and notices
• Telecoms
• Graphical forms
• Letters
• Negotiations

Question 5

Level 1 - Neg & Comms

How did you communicate the queries?

Answer 5

• Query sheet

Question 6

Neg & Coms - Level 1

You mention that you include an audit trail for your final account, what did this comprise of?

Answer 6

• Instructions
• Emails with relevant information
• Variation logs

Question 7

Neg & Coms - Level 2

What considerations do you make when assessing final account?

Answer 7

• All non-measurable works are instructed or omitted from the contract
• All instructions are captured

Question 8

Neg & Coms - Level 1

What is communication?

Answer 8

The exchange of information through speaking, written, numerical forms and other mediums

Question 9

Neg & Coms - Level 1

What is negotiation?

Answer 9

• Discussions which are held to reach a compromise, agreement or settle a dispute