APM PMQ - Key Terms > Key Project Processes > Flashcards

Key Project Processes Flashcards

(37 cards)

Study These Flashcards
1
Q

What are the Linear lifecycle project stages in order?

A

Concept
Definition
Deployment
Transition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the extended Life cycle stages in order?

A

Adoption
Benefits realisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the Iterative Life cycle stages?

A
  1. Pre project & Feasibility
    (Concept Phase)

2.Foundations
(Definition Phase)

3.Evolutionary Deployment - Assemble, review, deploy
(Deployment Phase)

4.Post Project
(Transition Phase)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are Tuckman’s 5 stages of Team development?

A

Forming
Storming
Norming
Performing
Adjourning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the four types of contracts?

A

Single contract
Prime Contract
Parallel contract
Sequential Contract

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is a Single contract?

A

One link between client and contractor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is a prime contract?

A

One link between Client and Prime contractor who is in contract with sub-contractors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is a parallel contract?

A

One client, with a contract with multiple contractors simultaneously

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is a sequential Contract?

A

Client contracts contractors one after another to carry on the previous contractors’ work.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Who holds responsibility for the Business case?

A

The Sponsor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Who holds responsibility for the PMP?

A

The Project Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the five elements of the business case?

A
  1. Strategic Context - The compelling case for change
  2. Economic analysis - ROI based on investment appraisal of options
  3. Commercial approach - Derived from the procurement strategy
  4. Financial case - Affordability to the organisation in the time frame
  5. Management approach - Roles, governance structure, life cycle choice, etc.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the 5 steps of the Benefits Management Life cycle

A
  1. Identify and quantify
  2. Value and appraise
  3. Plan
  4. Realise
  5. Review results
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the four steps of the requirements management process?

A
  1. Gather information from key stakeholders
  2. Analysis - identify gaps & resolve conflicting requirements
  3. Justify requirements - use of MoSCoW to prioritize functional requirements
  4. Baseline needs - Determine deliverables and manage change and scope creep
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Name the 7 steps of the Tender process

A
  1. Research the market
  2. Pre-qualify suppliers
  3. Issue an invitation to Tender (ITT)
  4. Respond to queries from bidders
  5. Receive and evaluate the bids
  6. Award a contract to a successful bidder
  7. Enter into contract and contract administration
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Name two negotiation techniques

Study These Flashcards
A

ZOPA - Zone of Potential Agreement
BATNA - Best Alternative To A Negotiated Agreement

17
Q

Describe a negotiation plan

Study These Flashcards
A
  1. Understand the need for negotiation
  2. Prepare
  3. Discussion, dialogue and debate - return to step 1 or 2 as many times as required
  4. Confirm each other’s views and document
  5. Check actions against the agreement
18
Q

What is the difference between a JCT and an NEC?

Study These Flashcards
A
  • JCT contracts focus on clearly defined roles and risk allocation, fostering a more traditional and potentially adversarial relationship
  • JCT uses a Contracts Administrator for day-to-day management
  • NEC contracts promote a collaborative, proactive approach with a focus on mutual trust and partnership to achieve project objectives.
  • NEC requires a Project Manager with a wider, more technical remit
19
Q

What are the 6 Change control process steps

Study These Flashcards
A
  1. Change request
  2. Initial evaluation
  3. Detailed evaluation
  4. Recommendation
  5. Update plans
  6. Implement
20
Q

What is the Adoption phase?

Study These Flashcards
A

The end user arrangements needed when outputs are not adopted as intended by BAU to achieve the benefits

21
Q

What is the Benefits realisation phase?

Study These Flashcards
A

Agreement of measurement of beneificial change & a review whether project outputs achieved intended benefits.

22
Q

What is the Thomas-Kilmann conflict instrument

Study These Flashcards
A

Assertiveness measured against co-cooperativeness

23
Q

What are the 5 states in the Thomas-Kilmann instrument?

Study These Flashcards
A
  1. Avoiding
  2. Competing
  3. Accommodating
  4. Compromising
  5. Collaborating
24
Q

What are two key benefits of an Iterative Life cycle?

Study These Flashcards
A

-Works well in the IT world
-Much more interaction with customer - feedback from each iteration informs the next

25
When does Transition planning start?
At the beginning of the project
26
What information is handed over to BAU during the transition phase of a project?
Project documentation, Process maps, Ownership of supplier relationship(s) and ongoing licensing agreements.
27
Why should you review the business case?
- To ensure alignment to organisational strategy at decision gates - Project context changes - Major change requests
28
What is the Finance Closedown order
1. Reassign resources 2. Formally close contracts 3. Accounting and management systems updated 4. Surplus funding returned to organisation (the Board, NOT the Sponsor)
29
What are the five steps of the issue management process?
1. Log and analyse 2. Escalate 3. Assign actions 4. Enact change control 5. Close the issues
30
What are the four key considerations when creating a budget?
1.Different types of costs 2. When costs need to be paid 3. Information required from external sources 4. Assumptions underpinning cost estimates
31
What are the stages of the reporting cycle?
Gather Data Collate & analyse data Create info Make decisions
32
What are the 6 steps to resolving conflict?
1. Anticipate 2. Acknowledge 3. Resolve 4. Encourage 5. Facilitate 6. Neutral
33
What are the 4 steps needed to address the impact a project’s transition/change will have on end users?
1. DEFINE the change - what is the purpose of the project. 2. IDENTIFY who and what will be affected (culture, systems, processes) 3. EVALUATE the level of impact 4. DEVELOP an Action Plan to address
34
What is the Change Impact analysis process?
1. Define the change 2. Identify the change’s impact 3. Evaluate the change’s level of impact 4. Develop an action plan
35
What are the Belbin Team roles?
Completer / Finisher Team Worker Plant / Specialist Implementer Resource Investigator Monitor Evaluator Shaper Coordinator
36
What are the four types of Governance?
Policies Regulations Process, procedures and functions Delegated responsibility
37
What are the three relationships between the cost types?
1. Fixed Or Variable costs 2. Recuring or Non-recuring 3. Direct or Indirect
APM PMQ - Key Terms
flashcards
Decks in class (17)
# Cards
Brainscape helps you reach your goals faster, through stronger study habits.
© 2026 Bold Learning Solutions. Terms and Conditions