Lecture 2 Flashcards

(4 cards)

1
Q

What is direct communication?

A

A message where main point is stated at the beginning

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2
Q

What is indirect communication?

A

Message where the main point is delayed later in the message

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3
Q

When should you use indirect communication?

A

Bad news

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4
Q

When should u use direct communication?

A

Good news

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