1
Q
What does it mean to craft an audience focused message?
A
Shaping communication around the readers needs, interests rather than the writers
2
Q
What is the you view in business comuniaction?
A
Writing from the readers perspective, emphasize what they gain or how they are affected
3
Q
Why is plan language important?
A
It ensures clairity and prevents confusion by using simple direct wording
4
Q
When should you use the passive voice?
A
To soften blame or focus on facts
