Midterm 1 - Chapter 1

Question 1

Organizations

Answer 1

social inventions for accomplishing common goals through group effort

Question 2

OB

Answer 2

attitudes and behaviours of individuals and groups in orgs.

Question 3

HRM (human resource management)

Answer 3

programs, practices, systems to acquire, develop, motivate, and retain employees in orgs.

Question 4

Human capital

Answer 4

knowledge, skills, and abilities (KSA’s) embodied in an orgs employees

Question 5

Social capital

Answer 5

social resources that individuals obtain from participation in a social structure

Question 6

Goals of OB

Answer 6

1. Predicting OB behaviour
2. Explaining
3. Managing
4. Management
5. Evidence based management

Question 7

Evidence based management

Answer 7

translating principles based on the best scientific evidence into org. practices

Question 8

Classical viewpoint

Answer 8

advocated high specialization of labour, intensive coordination, centralized decision making

Question 9

scientific management

Answer 9

Frederick Taylors system for using research to determine the optimum degree of specialization and standardation of work tasks

Question 10

bureaucracy

Answer 10

Max Webers ideal type of org. that included a strict chain of command, detailed rules, high specialization, centralized power, and selection and promotion based on technical competence

Question 11

Hawthorne studies

Answer 11

conducted in 1920s-30s, at the hawthorne pant of western electric near chicago that illustrated how psychological and social processes affect productivity and work adjustment

Question 12

Human relations management

Answer 12

critique of classical management and bureacracy that advocated management styles that were more participative and oriented toward employee needs

Question 13

contingency approach

Answer 13

approach that says theres no one way to manage and that an appropriate management style depends on demands of the situation

Question 14

Mintzbergs managerial roles

Answer 14

informational roles
interpersonal roles
decisional roles

Question 15

informational roles

Answer 15

monitor
disseminator
spokesperson

Question 16

disseminator

Answer 16

send information

Question 17

spokesperson

Answer 17

sending messages to external enviro.

Question 18

interpersonal roles

Answer 18

figurehead
leader
liaison

Question 19

figurehead

Answer 19

serve as symbols for their org.

Question 20

liaison

Answer 20

maintain horizontal contracts

Question 21

decisional roles

Answer 21

entrepeneur
disturbance handler
resource allocator
negotiator

Question 22

managerial activities

Answer 22

routine communication
traditional management
networking
hr management

Question 23

contemporary management concerns

Answer 23

dei
employee health and well being
workplace spirituality and org. care
positive org. behaviour
talent managament
employee engagement

Question 24

Positive org. behaviour (POB)

Answer 24

study and application of positively oriented HR strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvements

Question 25

Psychological capital (PhysCap)

Answer 25

Individuals positive psychological state of deveopment that is characterized by self efficacy, optimism, hope, and resilience

Question 26

self efficacy

Answer 26

confidence to take on and put in the necessary effort to succeed at challenging tasks

Question 27

thriving at work

Answer 27

positive psychological state that is characterized by a joint sense of vitality and learning

Question 28

vitality

Answer 28

positive feeling, feeling alive

Question 29

mindfulness

Answer 29

a state in which people are highly aware of and attentive to whats happening in the present

Question 30

talent management

Answer 30

organizations practices and practices for attracting, developing, retaining, and deploying people with the required skills to meet current and future business needs

Question 31

work engagement

Answer 31

positive work related state of mind that is characterized by vigour dedication

Question 32

precarious work

Answer 32

work thats risky, uncertain, or unpredictable for workers