Module 1

Question 1

What is the Business Analysis Service Framework?

Answer 1

-situation investigation
-feasibility assessment and business care development
-business process improvement
-requirements definition
-business acceptance testing
-business change deployment

Question 2

What are the three necessary factors to develop IT systems?

Answer 2

1. The needs of the business must drive the development of IT systems
2. The implementation of an IT system must be accompanied by the necessary business change
3. The requirements for IT systems must be defined and understood

Question 3

Benefits of an Internal Business Analyst

Answer 3

-no need to transfer knowledge as internal
-they have specific business domain knowledge
-they have an understanding of the organisational politics

Question 4

Benefits of an External Business Analyst

Answer 4

-can be used on an ad-hoc or as needed basis
-can provide best practices based on numerous client engagements
-can provide an unbiased view of the organisation
-cost is generally lower

Question 5

Name the 5 stages of the business change lifecycle

Answer 5

Alignment
Definition
Design and development
Implementation
Realisation

Question 6

Explain Alignment

Answer 6

Making sure the changes are aligned with business architectures, strategy and environment. BAs must understand the organisation and solutions

Question 7

Explain Definition

Answer 7

BAs conduct analysis to uncover root causes of problems
Define the business and solutions requirements

Question 8

Explain Design and Development

Answer 8

BAs cause development by:
-validating,tracking and managing requirements
-performing testing activities
-carrying out reviews

Question 9

Explain Implementation

Answer 9

BAs maybe be part of planning, preparation and development of changes.

Question 10

Explain Realisation

Answer 10

Concerned with review of predicted business benefits
Any benefits not achieved must be identified

Question 11

Which processes occur in both Implementation and Realisation?

Answer 11

-business acceptance testing
-post implementation reviews
-benefits reviews
-realisation activities

Question 12

Business Analysis Principles

Answer 12

Root causes not symptoms
Business improvement not IT systems change
Options not solutions
Feasible,contributing requirements, not meeting all requests
The entire business change lifecycle
Negotiation not avoidance

Question 13

Name the three scopes on Business Analysis

Answer 13

Strategy Analysis
IT systems analysis
Business analysis